Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

March 14, 2022

I'm really happy with this app. I got a lot of professional help from the support when we were to install the app on our Shopify. I can highly recommend it.

Waterpen
Sweden
8 months using the app
OneCommerce.io replied March 14, 2022

Hi Alexander,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

January 6, 2022

The live chat on the app is amazing! Got our support within seconds and solve d our issue almost immediately. Thank you!

GreenChef Indonesia
Singapore
8 months using the app
OneCommerce.io replied January 6, 2022

Hi there,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

December 23, 2021

It's a very nice app, easy to setup and learn. The support service is very fast and they helped me how to start with the app and my store.

OrderMyVideo.com
United States
8 months using the app
OneCommerce.io replied December 26, 2021

Hi Sebastian,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

March 1, 2022

The customer service for this app is really great. I was setting up my settings at 10:50 pm and had no idea someone was available to help me until I started chat. Jane was so amazing to work with. I'm so glad I was synced to her customer service chat. :)

grand7collection
Canada
8 months using the app
OneCommerce.io replied March 2, 2022

Hi Brittany,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

January 31, 2022

Great and useful app, a fast customer service and it has also an integration system intuitive so far...

ALDO CASTAGNA
Italy
8 months using the app
OneCommerce.io replied February 1, 2022

Hi there,

This is Neil from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

September 12, 2022

The best customer service I have ever had with very quick responses. The app is simple and easy to use.

PTVLABS
Finland
8 months using the app
May 25, 2022

Works as expected and support is always helpfully and quick responding. Migrating from WPML Wordpress this looks quite better.

Aviationtag
Germany
8 months using the app
OneCommerce.io replied May 30, 2022

Hi there,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Jonathan
Transcy - Translate Language and Convert Currency

August 30, 2021

Very professional ,They solved the problem very quickly and professionally. I was very satisfied. The plugin works well with my site and is very simple to set up and use.

designfevers
China
8 months using the app
OneCommerce.io replied August 30, 2021

Hi Jeffery,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

February 1, 2022

Excellent service!! I tried several translation apps for my store and Transcy is the one that gave me best support setting up my store.

ZWM.co
Sweden
8 months using the app
OneCommerce.io replied February 4, 2022

Hi David,

I'm Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Matthew
Transcy - Translate Language and Convert Currency

September 30, 2022

Ik kreeg supersnelle hulp bij een kleine issue! Fijne app, werkt makkelijk en duidelijk. Ik zou het aanraden.

Mint15
Netherlands
8 months using the app
OneCommerce.io replied October 3, 2022

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce