Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

Edited July 5, 2023

Daisy was giving great customer service, fast help and precise support for me when I was in need for help! Would highly recommend!

Holistica
Sweden
6 months using the app
OneCommerce.io replied March 16, 2023

Hi Slade,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Slade
Transcy by OneCommerce

April 4, 2022

Tech support is really helpful and I have added the functionality without any issue. Highly recommended!!

Hohomei HK
Hong Kong SAR
6 months using the app
OneCommerce.io replied April 6, 2022

Hi Ericson,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

February 21, 2023

Harry helped me quickly and came with a very smart solution. This helped me a lot. Thanks for the great app!

MostCutest.nl
Netherlands
6 months using the app
OneCommerce.io replied February 22, 2023

Hi Marjet,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

January 16, 2022

App is helpful, the auto translator and currency switcher helps improve conversion rate % and the support team are extremely helpful.

PrimeKitz
Ireland
6 months using the app
OneCommerce.io replied January 17, 2022

Hi Philip,

This is Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Marcus
Transcy - Translate Language and Convert Currency

July 5, 2023

Eleanor de Transcy: Traducción y monedas ha sido mi salvación. No habría configurado la aplicación sin su ayuda. ¡Gracias!

Blomify
Spain
6 months using the app
OneCommerce.io replied July 11, 2023

Hi Davide,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

June 26, 2022

I am giving this review sincerely, I started using this application 3 months ago, no one has given me such support and help till today, as this application has done. So good support, and the application is very good, there is no better application for translation and currency conversion. I've used a lot of apps, but it's the best. Thank you so much to your team for giving me such good support.

Majjnoon
United Arab Emirates
6 months using the app
OneCommerce.io replied June 29, 2022

Hi Mian,

I'm Levi. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy - Translate Language and Convert Currency

October 23, 2021

Amazing service. andy did everything quickly. i must say that the team is fast and quick to respond..

Collectors cage
Denmark
6 months using the app
OneCommerce.io replied October 25, 2021

Hi Garik,

I'm Diego from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Diego
Transcy - Translate Language and Convert Currency

March 3, 2022

Super! I don't write these reviews much, but Zenny was amazing, she was on top of every question and had me up and running within minutes!

Embassy London Europe
United Kingdom
6 months using the app
OneCommerce.io replied March 5, 2022

Hi Gintaras,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

October 4, 2021

I have used it in a couple of sites and everything work correctly. In addition Jennifer is really nice she help me with a situation. Thanks Jennifer

Folié USA
Mexico
6 months using the app
OneCommerce.io replied October 5, 2021

Hi Adrian,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

May 19, 2022

Great app, it has lots of features, they really thought of everything, adding to that quick and effective support from jenifer just made the setup easy and fast.

Kleider Zone
Cyprus
6 months using the app
OneCommerce.io replied May 20, 2022

Hi Saad,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency