Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,875)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

May 11, 2022

J'ai beaucoup apprécié l'omniprésences du support à la clientèle. Il m'ont bien aidé tout au long de mon processus quand J'avais un problème

Huppix
Canada
5 months using the app
OneCommerce.io replied May 12, 2022

Hi Paul,

This is Diego. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

October 29, 2024

Amazing service from Giselle! Thank you for helping us customize the widget.

Suplementos Laura Posada by The Brand Atelier
United States
October 29, 2024

I have to say that in addition to the powerful functions of this app, their customer service is excellent and in place. I highly recommend this app. Overall it meets most of my translation and currency conversion needs. It's great. Highly recommended.

Hexgears
United States
January 16, 2023

amazing service, they are proactive and answer rapidly to questions. Also, the app is easy to use and it works well on Shopify.

The Foldable Gaming Chair Company
Canada
5 months using the app
OneCommerce.io replied January 16, 2023

Hi Francois,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

Edited September 7, 2023

thank you Clara HELP! great !

floysun
United States
5 months using the app
OneCommerce.io replied April 18, 2023

Hi Sun,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

January 5, 2022

此應用程式為我們帶來很大的幫助,翻譯功能健全、應用程式設計便利。
每次遇到安裝、頁面呈現等問題,團隊皆會在最快的時間回覆,並且耐心的說明。最重要的是解決我們的問題,讓我們的事業進行得更順利。
是一個值得支持的應用程式,也期待此應用程式與團隊能往好的方向前進。

TENNLIFE
Taiwan
5 months using the app
OneCommerce.io replied January 6, 2022

Hi there,

My name's Vincent from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

December 16, 2021

Awesome app, that allows customization on every level. It also translates automatically and syncs everything. Also I must mention their support which really deserves another Five stars for help they provide.

KNDRCK
Slovenia
5 months using the app
OneCommerce.io replied December 16, 2021

Hi KNDRCK,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

November 21, 2021

This app helped a lot for the translation on my Store. The service is awesome, Jennifer helped me getting all set up in no time! Awesome!

Ava & tot
Sweden
5 months using the app
OneCommerce.io replied November 22, 2021

Hi Anna,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

June 3, 2022

Very good,Worth recommending, customer service helped me solve all my problems Very not good Very not good

totyos
China
5 months using the app
OneCommerce.io replied June 8, 2022

Hi Zhang,

I'm Kaylin. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy - Translate Language and Convert Currency

April 5, 2022

Super helpful customer service legend Ayden. Had me set up super quick and now we wait and see if we convert more !

Narrative Lab
Australia
5 months using the app
OneCommerce.io replied April 7, 2022

Hi Jarryd,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency