Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,914)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

September 19, 2022

amazing app and good service with easy setups and if the customers don't know how to do they will get you. Big thanks for the customer service that help me with the setups

Smart Shop
Sweden
5 months using the app
OneCommerce.io replied September 22, 2022

Hi Abdirahman,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

September 15, 2022

Just added the free version, Zenny from their support team reached out and guided me through the process of getting it published. Very helpful, so far amazing plug in

AgentNo2
Canada
5 months using the app
OneCommerce.io replied September 22, 2022

Hi Charlie,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

September 2, 2022

Maravilhoso!
Até aqui não tive nenhum problema! Eu estava tentando fazer algumas configurações, e não queria chamar o suporte por que achei que seria muito difícil! Eu estava completamente errado! A Charlotte assistente do app me chamou no inbox e apontou uma configuração que não avia sido feita! E era justamente a configuração que eu estava tentando efetuar! Então eu permiti que a Charlotte continuasse! E foi ótimo! Gostei muito do atendimento, da preocupação em ajudar na minha experiencia como cliente! TOP 10

SouzasOfertas.com -
Brazil
5 months using the app
May 6, 2022

L'application est parfaite. Simple d'utilisation, complète et surtout le service client est de loin le meilleur jamais eu. Merci infiniment à Zenny! Joel, Fondateur @ Moodgie

Moodgie
Canada
5 months using the app
OneCommerce.io replied May 9, 2022

Hi Joel,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

November 10, 2022

once i got into the app someone of the customer care guided me step by step until i got it all clear

Jewelry joy
Saudi Arabia
5 months using the app
OneCommerce.io replied November 15, 2022

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

Edited February 24, 2021

I used this app to add over 100+ currencies to my store. They'll go in and do the work for you! Would Recommend 100%

DripDrawer
Canada
5 months using the app
OneCommerce.io replied February 25, 2021

Hi there,

I'm Freya from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Freya
Transcy - Translate Language and Convert Currency

August 20, 2022

I used this app to help me open my shop to American and Canadian customers, as well as translate pages into Spanish. I really like the way John chatted with me through the first half-hour and was so patient and knowledgeable. I highly recommend this app!!

UncommonObjects-Handmade
United States
5 months using the app
Edited July 8, 2021

amazing app and amazing service, i had same problem and the transcy team worked on it very fast. i recommend it . thx

Hellofut - FIFA Personalised Cards
Germany
5 months using the app
OneCommerce.io replied April 5, 2021

Hi Ismail,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

October 19, 2022

JAIME CETTE APPLICATION! elle est tres rapide et efficace!!! essayer cette application elle va t'aider,merci beaucoup.

SWEET MINI BEE
Canada
5 months using the app
OneCommerce.io replied October 20, 2022

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

October 24, 2022

I had a problem with the language and currency not showing. Customer support responded within minutes and sorted my problem straight away. The support team very friendly!

littli
Hong Kong SAR
5 months using the app
OneCommerce.io replied October 25, 2022

Hi SONGHUA,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce