Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,875)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

June 11, 2022

This is such a great app! I would like to thank daisy who helped me set up the currencies on my store. I recommend this app to anyone who wants to add currencies or translate their store. It's super simple to use! Thank you!

Sweat Closet
Canada
5 months using the app
OneCommerce.io replied June 14, 2022

Hi Ana,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

February 9, 2022

The app is very powerful, and the customer service is awesome; they are here anytime to solve your problems!

Mac's Cosplay Shop
Japan
5 months using the app
OneCommerce.io replied February 10, 2022

Hi TIANYING,

Here's Jena from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

July 13, 2022

This application is perfect, but the impressive thing is the customer service, every problem I had was solved in an instant, the team is always ready to answer you and help you, you don't have to wait even 1 minute that they have already answered you and they are solving the problem.
5 stars is little for the perfection of this app

MINE PERFUME LAB ITALIA
Italy
5 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

August 12, 2022

I love the app, very precise and fast. The service support is fantastic and they seem to be very competent and kind.

Gotzky
Brazil
5 months using the app
April 5, 2022

Best is Quick Reply.
Very Useful app because they are allow us to MultiCurrency & Multilanguage setup Both, and that's very useful.

akibafurniture-staging
United Arab Emirates
5 months using the app
OneCommerce.io replied April 6, 2022

Hi Akiba,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

December 7, 2022

Just perfect the service, the chat is just the top. I came across the perfect Shen who helped me put everything in place, everything I asked her she did directly and with ease. So if you come across Shen, I can tell you she's just on top. Merciiiiiiiiii Shen ;)

Youhka™
Luxembourg
5 months using the app
OneCommerce.io replied December 8, 2022

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

November 26, 2022

I used this app and it's amazing. Great service from Pauline. I'm really happy with this app, i highly recommend it.

JV Home & Electronics
Spain
5 months using the app
OneCommerce.io replied November 28, 2022

Hi Jesse,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

September 27, 2022

Acabó de instalar la app. Es buena, facil de usar e instalar y además el servicio al cliente es excelente.

Club Cfit
Colombia
5 months using the app
OneCommerce.io replied October 3, 2022

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

February 13, 2022

The APP is very easy to use and the customer service is patient to answer the questions. Everything is fine, thank you

Orvinsa
China
5 months using the app
OneCommerce.io replied February 14, 2022

Hi Zhufeng,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

May 25, 2022

Realy good service, fast and efficient. Grace helped me in a professional way and I really appreciate the service.

Il Salotto
Switzerland
5 months using the app
OneCommerce.io replied May 26, 2022

Hi there,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency