Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,875)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

September 14, 2022

great app, fast, easy to use, has my language set up quickly. Support here is amazing - helped through the process from A to Z.

Artizia Vitalabs
United States
5 months using the app
OneCommerce.io replied September 22, 2022

Hi Karim,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

September 14, 2021

Really handy to translate big websites. Easy to use and to personalize. Very quick customer support for any questions.

Productos Doctor Arrondo
United States
5 months using the app
OneCommerce.io replied September 15, 2021

Hi Luis,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

August 15, 2023

Translation is easy to use. it has option to be translate by machine or a translator. there were problem with displaying tc tags after manual translation but the Support is very helpful and quickly resolve the problems. I wish there is an option to choose which text to ignore so it won't get translated.

TeeStation
Hong Kong SAR
5 months using the app
OneCommerce.io replied August 17, 2023

Hi Chan,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

March 7, 2021

Muy buena!!! Cumple con las espectativas e incluso es muy completa en la funcion gratuita ya que incluye muchas funciones.

Tienda Pelotaris
Argentina
5 months using the app
OneCommerce.io replied March 8, 2021

Hi there,

Here's Raymond from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Raymond
Transcy - Translate Language and Convert Currency

March 12, 2021

fast supporting if you need any support , i like this application , easy to used, i suggest to download

magicdeer
Saudi Arabia
5 months using the app
OneCommerce.io replied March 15, 2021

Hi there,

This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andy
Transcy - Translate Language and Convert Currency

February 12, 2023

they have a fast and quite helpful support. they don't leave you until they solve all your request. Amazing and highly recommended :)

VECTOR SPORTSWEAR Official Site® - Fitness Apparel
Türkiye
5 months using the app
OneCommerce.io replied February 14, 2023

Hi Vector,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce

November 27, 2020

Lisa was really efficient and clear . She is nice and really helpfull, she fixed my probleme in 5 minutes. Thanks again

Sounds-addict
France
5 months using the app
OneCommerce.io replied November 29, 2020

Hi there,

This is David from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
David
Transcy - Translate Language and Convert Currency

February 12, 2021

I love the app! And probably appreciate the stellar service even more. This is definitely the best experience I've had with an app on Shopify to date. Within 20min, I have a skilled person working on my case. Changes were done immediately, allowing me time to check that the app's translation results were as needed. When areas for improvement were found, the person helping me, processed them immediately. Really appreciate the collaboration!

elle dreamwear
Belgium
5 months using the app
OneCommerce.io replied February 14, 2021

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

July 3, 2022

Le SAV est compétent est joignable 24h/24. L'application répond parfaitement à mes attentes. Je la recommande.

QaiRKid
France
5 months using the app
OneCommerce.io replied July 5, 2022

Hi Quentin,

This is Shirina. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy - Translate Language and Convert Currency

September 27, 2022

I asked the support to help me with the setup of the currency, Jennifer answered super quickly and helped me in the next 30 sec! Loved the service!

Less Drama Sportswear
United Arab Emirates
5 months using the app
OneCommerce.io replied October 3, 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce