Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

May 8, 2021

I use this app to help my Spanish Speaking clients, I did not like where the appl was located on the page, I contacted customer service and they responded within 1 minute, plus they show me where to change the placement of the button, NICE.

Lisverik Trends
United States
3 months using the app
OneCommerce.io replied May 10, 2021

Hi Nellis,

This is Emily from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emily
Transcy - Translate Language and Convert Currency

January 19, 2023

Because they got. My problem fixed now. And now my customers can see my website in English and Spanish also. The help was very patient with me

LevelUpCreations
United States
3 months using the app
OneCommerce.io replied January 19, 2023

Hi Larry,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

November 26, 2022

She was very helpful so much was able to get the job done and completed. Met all my expectations to a fault

slidemovers
United States
3 months using the app
OneCommerce.io replied November 28, 2022

Hi Ashley,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

Edited December 13, 2021

It does the job right. If you encounter any issues, which you probably won't you get help instantly. Thanks to the dev team.

M. Selçuk İpek
Türkiye
3 months using the app
OneCommerce.io replied December 13, 2021

Hi Sertaç,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

October 15, 2022

Great support. Very responsive and always using visual aids. I am mainly converting to Arabic language so I will see how they deal with challenges related to RTL and update this review. But so far, it was recommended to me by a friend, and now I also recommending it.

Harakatt
United Arab Emirates
3 months using the app
OneCommerce.io replied October 18, 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

August 27, 2022

Molly from FireApps is AMAZING! She helped me with step-by-step images on how to set everything up from beginning to end. Super happy with the customer service and the speed of the response time.

SUPMOGO Regenerative Wearable™
United States
3 months using the app
April 30, 2022

Great support and customer service. Helped me achieve the goal I wanted in an extremely short period of time. High recommended.

Locals Streetwear NZ
New Zealand
3 months using the app
OneCommerce.io replied May 5, 2022

Hi Grant,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

July 13, 2022

The app work very well and most of all the customer care is efficient and very quick. Highly recommended.

NEVVER
Italy
3 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

Edited February 15, 2023

Fast to initiate the chat, but can take a lot of time to get a very easily solvable question answered

BlueJackShot
Portugal
3 months using the app
OneCommerce.io replied June 29, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

November 19, 2022

Servizio molto veloce e molto professionale con assistenti molto gentili e che ti danno una grande amano ad applicare il servizio della piattaforma

Flashlight
Italy
3 months using the app
OneCommerce.io replied November 21, 2022

Hi there,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce