Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its ability to translate third-party apps and display multiple currencies, enhancing the international shopping experience. It's praised for its seamless integration with Shopify and user-friendly interface. The support team is noted for their responsiveness and efficiency, even assisting with tasks like old code removal. Merchants appreciate the automatic content checking feature and DeepL integration. The app is recommended for its functionality, customization options, and excellent customer service.

August 28, 2022

Really great App, superb set up support thank you Shen.
Perfect Currency and Language integration. Thank You

Aevitas UK
United Kingdom
3 months using the app
October 7, 2021

i was impressed with the work. i tried many apps until i got to this one. i will definitely recommend it to anyone who sells oversea

Marshamstore
United States
3 months using the app
OneCommerce.io replied October 8, 2021

Hi Eureka,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

June 9, 2021

Easy to use, steps were clear and support was great! It solved my dilemma of currency since some payment provider doesn't accept my home country currency.

Tantrum Chique Beauty
Jamaica
3 months using the app
OneCommerce.io replied June 10, 2021

Hi there,

My name's Agatha from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Agatha
Transcy - Translate Language and Convert Currency

February 24, 2022

amazing customer service! All my questions where answered quickly & they're extremely helpful to figure out how to set everything up exactly how you want it

HitMen Jewelry
United States
3 months using the app
OneCommerce.io replied February 25, 2022

Hi William,

My name's Andrew. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

April 28, 2022

Best translation app. I run the app on both my stores and it is very efficient. It helps reach more audience with the translation and the currency converter.

IMMENS Brand
United States
3 months using the app
OneCommerce.io replied May 5, 2022

Hi Edine,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

April 15, 2022

J’ai demandé de l’aide pour traduire mon site web et Jennifer m’a répondue et aidée très rapidement, agréablement surprise!

T-Shirts et Cie
Canada
3 months using the app
OneCommerce.io replied April 18, 2022

Hi Timothy,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

April 1, 2022

HO USATO QUEST'APP PER TRADURRE IL MIO STORE, E' DAVVERO FAVOLOSA. HO RISCONTRATO UN PROBLEMA, E IL SERVIZIO CLIENTI MI HA SUBITO RISPOSTO E MI HANNO RISOLTO IL PROBLEMA.

Êtres Chers™
Italy
3 months using the app
OneCommerce.io replied April 4, 2022

Hi Paolo,

Here's Timothy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

September 23, 2021

I used this app to translate my website. Lisa from costumer service seted up the right switchers and gave me all the help I needded. I am reallly satisfied with the app and the service!

lowcostmicrokeys
Portugal
3 months using the app
OneCommerce.io replied September 23, 2021

Hi Frederico,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

October 29, 2022

Sto usando questa app per tradurre il mio sito in inglese, ho riscontrato un problema ma l'operatrice Nana del servizio clienti mi ha risolto subito il problema.
complimenti

ShopRoyal
Italy
3 months using the app
OneCommerce.io replied October 31, 2022

Hi Salvatore,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

October 26, 2021

Pour le moment tout se passe super bien, et le SAV est super réactif. Ils répondent très rapidement. Merci !

Rabbra™
United Arab Emirates
3 months using the app
OneCommerce.io replied October 27, 2021

Hi Ghali,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency