Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

This translation app is highly praised for its ability to translate all 3rd party apps, enhancing the international shopping experience. Its user-friendly interface, unique features like DeepL integration, and automatic content checking streamline the translation process. Merchants appreciate the app's accurate automatic translations and customizable features, which have reportedly boosted market size and revenue. The app's customer service is consistently recognized for its knowledge, responsiveness, and availability, even during night hours.

September 13, 2022

With the help of technicians, the plugin is exactly what I want, it fits my theme perfectly, and the plugin responds very quickly. I like to use this plugin.

fossibot
China
3 months using the app
February 12, 2023

A very good and reliable app even the support is helpful and responds fast. Would recommend it 10/10 times.

Valent
Germany
3 months using the app
OneCommerce.io replied February 14, 2023

Hi Mark,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

March 21, 2022

This application is the best application that you can use to develop to develop your online store...

my-smart-homes
Sweden
3 months using the app
OneCommerce.io replied March 25, 2022

Hi Kenan,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

January 12, 2023

A great app! We're using it to translate our website from English to Arabic. The support team is incredible. They offered help without me asking and were incredibly patient while customizing our switcher button to match our theme. Thank you Vani and the rest of the team.

The Bookshelf
United Arab Emirates
3 months using the app
OneCommerce.io replied January 16, 2023

Hi there,

I'm Levi from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Levi
Transcy by OneCommerce

August 3, 2022

ho parlato con John ed e stato super gentile ad aiutarmi in maniera professionale. grazie a lui sono felice di aver installato questa app

Openear Pro
Italy
3 months using the app
June 3, 2022

I like the fact that once I installed that app, support popped up on my screen right away asking if I needed any help in getting things set up. Ayden was awesome in assisting me in setting up the app, he offered to do everything for me, which is great for customers who are not very familiar with adding stuff to Shopify. He made all the changes I requested and was very willing in doing so. So far I am very happy with my decision to go with Transcy and would definitely recommend it to anyone looking to add multiple currencies or language to there store.

Jamaica Auto Parts Express
United States
3 months using the app
OneCommerce.io replied June 8, 2022

Hi Kevon,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

July 27, 2021

Perfect support. Thanks and we will recommend you to others. :):):):):):):):):):):):):):):):):):):):)

ice-vibes.com
Switzerland
3 months using the app
OneCommerce.io replied July 28, 2021

Hi Mathias,

Here's Lynn from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Lynn
Transcy - Translate Language and Convert Currency

October 11, 2022

best support ever. They know exactly what I need and solve everything I want for less than a minute. Recommend so much. Also app is convenient and switcher seems good.

NELWOO
Italy
3 months using the app
OneCommerce.io replied October 11, 2022

Hi Oleksandr,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

December 10, 2020

It is greatly helpful for my website. A good APP to help me translate the language. And it is not difficult to operate it.

Marked Cards Shop
China
3 months using the app
OneCommerce.io replied December 10, 2020

Hi there,

This is Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

August 23, 2022

Very good app, make exactly what i need, in a very simple way.
Ah, and the support is great, 10+!!!!!

Migliora il tuo Profilo
Italy
3 months using the app