Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,913)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

November 16, 2021

The app provides amazing customer service. A representative reached out to me to help get everything set up on my store.

Marbled Candle Co
United States
3 months using the app
OneCommerce.io replied November 17, 2021

Hi Renae,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

September 22, 2022

Neville is 100% helpful! Even I chose the free plan, Neville also gave a lot help so I can use the APP well

Censlighting
China
3 months using the app
OneCommerce.io replied September 23, 2022

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

June 10, 2022

it was a bit difficult to navigate at first but if you take time to go through instructions, its fairly simple. Also great customer tech support

ellyhomedecor.com
Trinidad & Tobago
3 months using the app
OneCommerce.io replied June 13, 2022

Hi Esther,

Here's Justin. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Justin
Transcy - Translate Language and Convert Currency

February 25, 2022

Very fast support via chat function in the app. Very good translation quality and easy to use user interface.

reetro - feel the retro
Germany
3 months using the app
OneCommerce.io replied March 1, 2022

Hi Maik,

Here's Stephen. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Stephen
Transcy - Translate Language and Convert Currency

November 30, 2020

I used this app to translate my shop from english into swedish language. So far it has been working great. Easy to handle and edit translations too. Great support was given from Petey at FireApps, he really did a nice job solving some tricky issues on my checkout pages. I will now go on translating my shop with this app into german and french languages. So I will really recommend Transcy!

Roll4U
Sweden
3 months using the app
OneCommerce.io replied November 30, 2020

Hi there,

Here's Robert from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Robert
Transcy - Translate Language and Convert Currency

March 8, 2022

Very helpful, I got a lot of help that I needed. I'm incredibly happy thank you
Very helpful, I got a lot of help that I needed. I'm incredibly happy thank you

Emergency radio
Sweden
3 months using the app
OneCommerce.io replied March 9, 2022

Hi Murat,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

September 11, 2022

This app is amazing and staff are wonderful, Shen did an excellent job in assisting me set up the app. Thank you

Cozywearclub
Australia
3 months using the app
August 23, 2022

Customer service is fantastic. Chen helped me a lot with my questions. It's really helpful and fast for a startup! I highly recommand!

Baby Kaddle
Canada
3 months using the app
February 12, 2022

I use this app to setup different currency and language options. The customer support is beyond anything i every experienced. So far extremely happy and satisfied with the app and the support!

Fayla Fragrances
Sweden
3 months using the app
OneCommerce.io replied February 14, 2022

Hi Frida,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

July 17, 2022

Excellent pour traduire et assistance méga rapide. Beaucoup d'option et personnalisation du bouton bien faite.

Hydrogel World - N°1 de l'Hydrogel
France
3 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency