Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

This translation app is highly praised for its ability to translate all 3rd party apps, enhancing the international shopping experience. Its user-friendly interface, unique features like DeepL integration, and automatic content checking streamline the translation process. Merchants appreciate the app's accurate automatic translations and customizable features, which have reportedly boosted market size and revenue. The app's customer service is consistently recognized for its knowledge, responsiveness, and availability, even during night hours.

March 14, 2022

The app does the job very well. The support is really helpful. Thanks a lot.
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linezigartig
Austria
3 months using the app
OneCommerce.io replied March 14, 2022

Hi Bettina,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

November 12, 2022

Le personnel en ligne est réactif et à l'écoute. Les services sont de qualité. Je recommande cette application.

Ma boutique
France
3 months using the app
OneCommerce.io replied November 15, 2022

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

March 30, 2023

My experience with Transcy was really great and when I needed help the people was really helpfully I give them a 10 out of 10

Ericobi
Germany
3 months using the app
OneCommerce.io replied April 4, 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

Edited November 18, 2022

Vani helped me with my issue and was quick to correct and set up everything to my specifications. I'm impressed with her kind manner and capability to help me. I'm very pleased with her and all of your staff. (Thank you so much and I highly recommend this Transcy AI App.)

III~VI~IX Tailored Promotions
United States
3 months using the app
OneCommerce.io replied November 21, 2022

Hi Orlando,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

August 9, 2022

This app is really nice, did't hesitate to switch from my previous app, very optimized for multi langage store and the customer service is perfect, efficient and kind!

Lympa - France
Switzerland
3 months using the app
November 15, 2022

Come posso dire... Semplicemente Gentilissimi, cordiali e cortesi con tutte le mosse che fa per aiutarti a raggiungere il tuo obbiettivo. Disponibilita immediata.

ANTHIKSTORE
Italy
3 months using the app
OneCommerce.io replied November 17, 2022

Hi Antimo,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

September 26, 2022

after testing the top translate apps, this is the best and the customer support is beyond fast thanks to Eloise

3Dodo
Spain
3 months using the app
OneCommerce.io replied September 27, 2022

Hi MOHAMED,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

September 14, 2022

One of the best app for geolocation based redirection. Support is very active and listen to you properly specially @Annie. Thanks @Annie for your help for setting this app as well.

GoBabyGo
Denmark
3 months using the app
OneCommerce.io replied September 22, 2022

Hi Simone,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

February 5, 2023

good,
I tried to install several translation plug-ins, but none of them could be displayed, and the tutorial could not be found. GT has professional customer service to guide me to install, which is very good

Fadance
China
3 months using the app
OneCommerce.io replied February 6, 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

February 25, 2022

the best app and best Support , fast app to translate the website ,
fast install and it more faster than any apps

Stylecom.store
Kuwait
3 months using the app
OneCommerce.io replied March 1, 2022

Hi Angham,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency