Transcy: AI Language Translate , 5,662 reviews

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
    5.2K
  • 5% of ratings are 4 stars
    257
  • 1% of ratings are 3 stars
    42
  • 0% of ratings are 2 stars
    22
  • 2% of ratings are 1 stars
    107
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its ability to translate third-party apps and display multiple currencies, enhancing the international shopping experience. It's praised for its seamless integration with Shopify and user-friendly interface. The support team is noted for their responsiveness and efficiency, even assisting with tasks like old code removal. Merchants appreciate the automatic content checking feature and DeepL integration. The app is recommended for its functionality, customization options, and excellent customer service.

October 25, 2022

MUY BUENO ME AYUDARON CON TODO, NO SABIA COMO HACER CONFIGURAR LA PAGINA EN OTROS IDIOMA Y ELLOS ME LO HICIERON.

HollyRoom
Spain
3 months using the app
OneCommerce.io replied October 26, 2022

Hi Mohamed,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

Edited November 20, 2022

Assistenza ottima usata per la traduzione di un sito web. Peccato che non era in italiano. consigliato

zerotwoonestreet
Italy
3 months using the app
OneCommerce.io replied November 21, 2022

Hi Tobia,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

December 1, 2022

très bonne appli service client très rapide et dévoué. Je suis très satisfait rapide à mettre en place.

SparkDrone
France
3 months using the app
OneCommerce.io replied December 5, 2022

Hi Yoann,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

October 26, 2022

j'ai installé récemment l'application et j'ai voulu affiche les langues sur ma boutique et cela ne fonctionnais pas. J'ai eu John qui m'a écris sur le chat et qui voyais que le sélecteur de langues ne fonctionnais pas. Il m'a gentiment proposer de régler le problème et en 2 seconde le problème était résolu. il m'a même modifier mon sélecteur pour qu'il ressemble à mon thème . Merci à John !!!

Mon coussin naissance
Switzerland
3 months using the app
OneCommerce.io replied October 27, 2022

Hi Fernanda,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

July 8, 2022

Awesome accuracy in helping us setup our store for us to be positioned geographically . This is a powerful tool with Ai language to translate and convert currency.

Dunamis Publishing House
United States
3 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

Edited August 4, 2022

I used the app for setting up traditional Chinese language. The app seems to work very well. Nancy was also extremally helpful and very quick to guide me through the process of setup. Thanks

Aui Since 2019
Thailand
3 months using the app
May 2, 2022

Really great App. Thank you Lisa for your help and quick answer! Really helpfull with our shopify store for languages and currencies.

Pomerleau les Bateaux
Canada
3 months using the app
OneCommerce.io replied May 5, 2022

Hi Lisa,

This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Neil
Transcy - Translate Language and Convert Currency

April 25, 2022

I tried 10 app i was really struggling !!
Thank you so much you saved my store The customer service is super quickl super kind and super helpful and caring i dont have this type of customer service on my 17 others app ! Congrats :) Thank you again

Jaya Collection
United Arab Emirates
3 months using the app
OneCommerce.io replied April 26, 2022

Hi ALEXANDRA,

I'm Marcus. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Marcus
Transcy - Translate Language and Convert Currency

August 31, 2021

Ich verwende diese App zur Übersetzung in andere Sprachen. Ich verwende sie in mehreren Shop und unterschiedlichen Themes. Die App funktioniert sehr gut und ist übersichtlich. Sie bietet einfache Möglichkeiten, um Übersetzungen selbst zu bearbeiten. Der Support ist Weltklasse! Schnell und unkompliziert und es wird immer eine Lösung gefunden. Solch einen Service habe ich noch nie zuvor erhalten! Einfach Klasse!

nataliaromanova.com
Spain
3 months using the app
OneCommerce.io replied August 31, 2021

Hi Soren,

My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy - Translate Language and Convert Currency

June 14, 2022

really nice support thanks you so much for the assisted I am really appreciate you help nice app for my web site

Mariliana Flores
United States
3 months using the app
OneCommerce.io replied June 15, 2022

Hi there,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

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