Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its ability to translate third-party apps and display multiple currencies, enhancing the international shopping experience. It's praised for its seamless integration with Shopify and user-friendly interface. The support team is noted for their responsiveness and efficiency, even assisting with tasks like old code removal. Merchants appreciate the automatic content checking feature and DeepL integration. The app is recommended for its functionality, customization options, and excellent customer service.

July 17, 2022

Great support and fast response and easy to use app. They helped me to setup the switcher and show it on my custom theme

Arabian Porter
Qatar
3 months using the app
OneCommerce.io replied July 18, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

April 5, 2021

me encanto, fácil y buenos detalles, me geolocalizo inmediatamente mi divisa, es lo que andaba buscando. gracias

quetierni
Chile
3 months using the app
OneCommerce.io replied April 8, 2021

Hi there,

Here's Aretha from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Aretha
Transcy - Translate Language and Convert Currency

November 17, 2021

Does the job, and the online chat support is really efficient! Got me set up in less than 5 mins, everything works smoothly

Maison Choyi
France
3 months using the app
OneCommerce.io replied November 17, 2021

Hi Shobitha,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

April 29, 2022

Definitly the best translate app on the market. Thank you so much for your help and your reactivity.

LifeEvo™
Sweden
3 months using the app
OneCommerce.io replied May 5, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

August 17, 2022

j'avais besoin d'une assistance dans la traduction concernant les taxes incluses j'ai eu un bon soutien de la part Annie et un travail très professionnel je suis très content de l'assistance Transcy

Beattecno
Switzerland
3 months using the app
November 5, 2021

Staff is super helpful and took care of everything. So far it's very easy as a beginner. I'm excited to see my conversions!

Y.S.N Boutique
United States
3 months using the app
OneCommerce.io replied November 8, 2021

Hi JAZMIN,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

January 11, 2022

So far so good the apps work for my website. I recommended this apps for multilingual online shop.
The plan also affordable and good quality. Also their support team really quick response and helpful. Thank you and hope to grow together see you on top!
Request: I hope it can be integrated to my mobile apps later. Keep up the good work.

Prameria
South Korea
3 months using the app
OneCommerce.io replied January 12, 2022

Hi Prameria,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks so much for your feedback.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

February 10, 2023

Excellent support in integrating the app with your store. I haven't used the app or seen results yet but it seems to have everything I need! Thank you

Soft Play Kingdom
United Kingdom
2 months using the app
OneCommerce.io replied February 14, 2023

Hi Katie,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

November 20, 2022

atendimento muito rápido desde a instalação do aplicativo até mesmo o suporte estão de parabéns, muito obrigado

UZSPACE
Brazil
2 months using the app
OneCommerce.io replied November 21, 2022

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

June 15, 2022

Un conseil très rapide et personnalisé à ma demande. C'est très appréciable d'être accompagné de cette manière.

Chidomarca
France
2 months using the app
OneCommerce.io replied June 16, 2022

Hi Pierre,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency