Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this translation app for its ability to translate third-party apps and display multiple currencies, enhancing the international shopping experience. It's praised for its seamless integration with Shopify and user-friendly interface. The support team is noted for their responsiveness and efficiency, even assisting with tasks like old code removal. Merchants appreciate the automatic content checking feature and DeepL integration. The app is recommended for its functionality, customization options, and excellent customer service.

March 16, 2022

It has an amazing Customer Support and this app has all the features that my website needed. Thanks!

CZdalnice
Czechia
3 months using the app
OneCommerce.io replied March 17, 2022

Hi David,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Vincent
Transcy - Translate Language and Convert Currency

November 15, 2020

I used this app to help me perform currency switching. I really like the location of the page that it helps me design, especially the staff member Petey, who replies quickly and helps me a lot

Green Chow shop
China
3 months using the app
OneCommerce.io replied November 16, 2020

Hi there,

I'm Daniel from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Daniel
Transcy - Translate Language and Convert Currency

March 30, 2023

My experience with Transcy was really great and when I needed help the people was really helpfully I give them a 10 out of 10

Ericobi
Germany
3 months using the app
OneCommerce.io replied April 4, 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

July 26, 2021

nice app
really help a lot......................................................................
.....

DooO
Hong Kong SAR
3 months using the app
OneCommerce.io replied July 26, 2021

Hi JIA,

Here's Timothy from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Timothy
Transcy - Translate Language and Convert Currency

August 28, 2022

deze app heeft mij geholpen het vertalen van mijn website, verder ben ik goed geholpen door klantenservice en hebben zij veel voor mij gedaan!

StepElektro
Netherlands
3 months using the app
May 8, 2022

Still trying out the app but customer service has been friendly and eager to help me solve problems. Experience has been good so far.

Woof² HK
Hong Kong SAR
3 months using the app
OneCommerce.io replied May 10, 2022

Hi Kevin,

Here's Oriana. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy - Translate Language and Convert Currency

March 14, 2022

The app does the job very well. The support is really helpful. Thanks a lot.
******************************************************************************

linezigartig
Austria
3 months using the app
OneCommerce.io replied March 14, 2022

Hi Bettina,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

November 12, 2022

Le personnel en ligne est réactif et à l'écoute. Les services sont de qualité. Je recommande cette application.

Ma boutique
France
3 months using the app
OneCommerce.io replied November 15, 2022

Hi there,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Gemma
Transcy by OneCommerce

Edited November 18, 2022

Vani helped me with my issue and was quick to correct and set up everything to my specifications. I'm impressed with her kind manner and capability to help me. I'm very pleased with her and all of your staff. (Thank you so much and I highly recommend this Transcy AI App.)

III~VI~IX Tailored Promotions
United States
3 months using the app
OneCommerce.io replied November 21, 2022

Hi Orlando,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

August 9, 2022

This app is really nice, did't hesitate to switch from my previous app, very optimized for multi langage store and the customer service is perfect, efficient and kind!

Lympa - France
Switzerland
3 months using the app