Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,892)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for supporting multiple languages and currencies, crucial for international e-commerce stores. It excels in translating third-party apps and integrates seamlessly with Shopify, offering both automatic and manual translation options, including a preference for DeepL over Google Translate. The customer support is particularly praised for being responsive and skilled in handling technical issues like custom code adjustments, enhancing overall merchant satisfaction.

June 18, 2022

It works well with my theme. Online customer service is super helpful and helps me with fixing my problems in a great timely manner! You are not talking to some kind of robot, you are talking to the real human! Everything went so smoothly and the multi language website can be launched in seconds! Amazing!

GoHan Trading - Asian Grocery Distributor
Canada
28 days using the app
OneCommerce.io replied June 21, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

April 19, 2021

Great app for translation and perfect customer support, they always help you. Love it. Good app if you want to sell internationally.

Starx Home
Netherlands
28 days using the app
OneCommerce.io replied April 20, 2021

Hi Pooya,

I'm Anna from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Anna
Transcy - Translate Language and Convert Currency

December 14, 2022

Maybe the best and quickest support i've ever received on here. Can definitely recommend this app and the support that is super quick.

NYCITYCLOTHING
Denmark
28 days using the app
OneCommerce.io replied December 15, 2022

Hi Frederik,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

July 26, 2022

Molly was super helpful. Great app with great support. I recommend this app if you want to translate your website.

Urban Meuble
France
28 days using the app
August 4, 2022

I'm using the application, and Amber from FireApps client support helped me to set all steps one by one. I'm so glad for it

RAYKECH Store
United States
28 days using the app
November 30, 2021

I think it is an awesome application and I am really grateful to recommend you guys. Thank you guys.

MGL store
South Korea
28 days using the app
OneCommerce.io replied December 1, 2021

Hi ERDENESUKH,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

September 13, 2021

I used this app for my site. Exceptional service, problem solving efficiently. Immediate resolution of bugs encountered during the design.

NumberFix
Italy
28 days using the app
OneCommerce.io replied September 14, 2021

Hi Antonio,

Here's Xenia from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Xenia
Transcy - Translate Language and Convert Currency

March 30, 2021

Very good & useful app, customer service was excellent and the app is convenient while easy to use.

bulletfilms.shop
Hong Kong SAR
28 days using the app
OneCommerce.io replied March 31, 2021

Hi there,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency

November 10, 2022

Got helpen as soon as I openend the app. Still not sure if I spoke to a bot or a human but great support !

Reeves
Belgium
28 days using the app
OneCommerce.io replied November 15, 2022

Hi Matteo,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

August 24, 2021

I used this to help me translate my shop, the team is always there to help and very helpful. Thanks Transcy.

BLANC&NOIR Saigon
Vietnam
28 days using the app
OneCommerce.io replied August 25, 2021

Hi there,

I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency