Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,892)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for supporting multiple languages and currencies, crucial for international e-commerce stores. It excels in translating third-party apps and integrates seamlessly with Shopify, offering both automatic and manual translation options, including a preference for DeepL over Google Translate. The customer support is particularly praised for being responsive and skilled in handling technical issues like custom code adjustments, enhancing overall merchant satisfaction.

March 3, 2021

Very good customer support! They helped me a lot to set up the application. It was not working on my store at the beginning but they repaired it :)

Sofiarella Boutique
Estonia
27 days using the app
OneCommerce.io replied March 3, 2021

Hi there,

Here's Seri from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Seri
Transcy - Translate Language and Convert Currency

January 24, 2021

Super pretty good application and nice team support. I got the support from Muffin. She really good supporter.

Dog GTS
United States
27 days using the app
OneCommerce.io replied January 25, 2021

Hi there,

I'm Eric from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Eric
Transcy - Translate Language and Convert Currency

June 20, 2022

The customer support was extremely helpful in setting up and problem solving. Our store is already seeing positive feedback from our language options.

The Tartan Blanket Co.
United Kingdom
Almost 2 years using the app
OneCommerce.io replied June 21, 2022

Hi there,

This is Jolie. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy - Translate Language and Convert Currency

August 24, 2021

I needed to translate my page to English, and this app helped me achieve it in mere seconds. My store was in Turkish btw and I'm impressed with the results.

aladinmind
Türkiye
27 days using the app
OneCommerce.io replied August 25, 2021

Hi Aladin,

I'm Bellamy from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

December 13, 2022

Perfect assistance helped me with things i didn't even know about would highly recommend to more people

WattsDrops
United States
27 days using the app
OneCommerce.io replied December 15, 2022

Hi Brandon,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

December 24, 2021

They are kind and easy to use. thanks a lot . support was very helpful fo me . 한국에서 마켓 이용자 인데요 쉽고 친절했습니다.

onlyoneprinting
South Korea
27 days using the app
OneCommerce.io replied December 26, 2021

Hi Kwonnayen,

This is Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Matthew
Transcy - Translate Language and Convert Currency

Edited December 12, 2021

so good, lisa was of great help. She answered all doubts and in big detail. Really recommend this!!! Very good app

Kosmic Home
Spain
27 days using the app
OneCommerce.io replied December 13, 2021

Hi Chloe,

This is Kieran from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

November 11, 2020

I have talked to Petey this morning, and what a help i have got. competent person, everything i was asking about, he helped me with, the greatest experience and Petey helped in anyway possible all the way through, so my best reccomandations for him for ever. Maria / ThewwofPack.dk in Denmark

TheWoofPack.dk
Denmark
27 days using the app
OneCommerce.io replied November 12, 2020

Hi there,

Here's Milan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Milan
Transcy - Translate Language and Convert Currency

October 20, 2022

mi piace molto come app. molto utile. Una delle migliori app che abbia mai utilizzato. Il servizio clienti è ottimo

0770
Italy
27 days using the app
OneCommerce.io replied October 20, 2022

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

January 16, 2023

it's very nice and esay to use it

odweyyat
Saudi Arabia
27 days using the app
OneCommerce.io replied January 16, 2023

Hi Bader,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce