Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,892)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for supporting multiple languages and currencies, crucial for international e-commerce stores. It excels in translating third-party apps and integrates seamlessly with Shopify, offering both automatic and manual translation options, including a preference for DeepL over Google Translate. The customer support is particularly praised for being responsive and skilled in handling technical issues like custom code adjustments, enhancing overall merchant satisfaction.

April 6, 2022

Wir waren wirklich lange auf der Suche nach einer Übersetzungsapp für unsere Shopifyseite und Language Translate & Currency kann ich nur empfehlen. Neben eine automatisierten Übersetzung kann man auch noch manuelle Anpassungen vornehmen. Außerdem ist der Service super schnell, hilfsbereit und sehr freundlich! Kann ich nur empfehlen.

beadstars
Germany
28 days using the app
OneCommerce.io replied April 7, 2022

Hi Stefanie,

Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency

January 25, 2022

Great - easy and smooth translation for an easy execution on my end. Also helped out when I had issues - all-around great.

FundamentalKicks
United States
28 days using the app
OneCommerce.io replied January 25, 2022

Hi Nasir,

This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Diego
Transcy - Translate Language and Convert Currency

February 24, 2022

I used the app to translate my store to English. It worked perfectly. The support team was incredible.

Blak
Spain
28 days using the app
OneCommerce.io replied March 1, 2022

Hi Mario,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

April 7, 2023

Flora really helped me since the start and all along. It was a perfect timing, she is very efficient and responsive, thank you !

Pratique&Co
France
28 days using the app
OneCommerce.io replied April 10, 2023

Hi there,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

Edited June 22, 2021

Amazing app and excellent customer service ! The automatic translation really helps a lot ! I recomend it !

Beryleo
United Kingdom
28 days using the app
OneCommerce.io replied June 23, 2021

Hi Ecom,

I'm Heulwen from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Heulwen
Transcy - Translate Language and Convert Currency

August 1, 2023

I just wanted to say that the support team is amazing! They have been incredibly helpful and their response time is lightning-fast. Thank you for providing such excellent service!

NORDIC MOVEMENT GROUP
Sweden
28 days using the app
April 19, 2021

The app speaks for itself. it's the only translator & currency switcher from the app store that works. To keep things better, they have a great customer support team. they don't deny your requests and do the best they can to deliver what you ask for. I have uninstalled this app once because I wanted to test out others apps and found out that I had made a mistake and re-installed Transcy. I contacted the customer support/dev team to help me position the switcher to where I wanted it. We've been in the talks for quite a while, but they have finally delivered what I expected, and, as I said, they never denied my requests. They delivered! In comparison to other apps in the language/currency category, Transcy is hands down the most complete. ***** (and I'm very strict with ratings)

breenies®
Portugal
28 days using the app
OneCommerce.io replied April 19, 2021

Hi Nuno,

This is Johnson from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Johnson
Transcy - Translate Language and Convert Currency

October 26, 2023

Great support Team

CushyMama™
Denmark
27 days using the app
OneCommerce.io replied November 7, 2023

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

January 14, 2021

When I launch my shop, I used this app. Transcy staff is very supportive and responsive. I would like to recommend this app strongly.

トライズ公式オンラインショップ
Japan
27 days using the app
OneCommerce.io replied January 14, 2021

Hi there,

I'm Lagan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Lagan
Transcy - Translate Language and Convert Currency

October 29, 2020

This APP is amazing! It really do the job. it works! it helped me to translate each word on my web page, including Currency.

Ro-Ca Designs
Mexico
27 days using the app
OneCommerce.io replied November 1, 2020

Hi there,

This is Petey from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words.

We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Petey
Transcy - Translate Language and Convert Currency