Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (2,826)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its multilingual capabilities and currency conversion, essential for international business expansion. They praise its user-friendly interface, effective translation features, and unlimited translations, particularly beneficial for stores with extensive product content. Customization options that align with store branding and responsive customer support further enhance its value. It's noted for seamless integration with Shopify and managing multilingual content effectively.

September 26, 2021

Extremely quick & helpful customer service! They solved my problem within minutes of me writing to them

By Millin
Switzerland
7 months using the app
OneCommerce.io replied September 27, 2021

Hi there,

This is Jocelyn from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy - Translate Language and Convert Currency

Edited April 9, 2024

Bo was super helpful and on point. The problem I tried to solve for 30 minutes was solved in an instant! Thank you for your kind help :)

Made By Tyme
Germany
7 months using the app
OneCommerce.io replied December 7, 2023

Hi Valeria,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

November 20, 2023

Technical support at a very high level! Always in touch, they solve any problem!

M | Art Studio
Israel
7 months using the app
OneCommerce.io replied November 28, 2023

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

Edited January 26, 2022

This app is very easy to use and let you customize your translations on your site as well in different language. I have now gone for the paid version. If you need any help, the support team helps you out and fix any issue that may appear 24/7. Really happy with the app and the support team. They are great! All my issues have been fixed in a matter of time.

LIVI BEAUTY
Norway
7 months using the app
OneCommerce.io replied July 8, 2021

Hi Linn,

This is Edna from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Edna
Transcy - Translate Language and Convert Currency

August 8, 2023

so great help !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Voiid
Saudi Arabia
7 months using the app
OneCommerce.io replied August 17, 2023

Hi Etiq,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

September 2, 2024

very good

Blissshe
United States
3 days using the app
OneCommerce.io replied September 16, 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

June 17, 2024

Customer service is always very helpful and quick in solving issues. :)

Lilja the Label
Finland
7 months using the app
OneCommerce.io replied June 19, 2024

Hi Laura,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

October 16, 2024

Great support experience ! Thanks Eleanor

Flemar
Belgium
About 2 hours using the app
OneCommerce.io replied November 8, 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

September 15, 2022

The customer service and develop support are really good. Helped me to solve my Technical SEO issues. Fast and clean. Highly recommend.

iPE Official
Taiwan
7 months using the app
OneCommerce.io replied September 22, 2022

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

May 11, 2022

Not bad, good services and good product, I find some problem when I apply it on my website, but with their help, it works well. Get stronger!

BVSLCD
China
7 months using the app
OneCommerce.io replied May 12, 2022

Hi Gina,

Here's Andrew. Thank you so much for your comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Andrew
Transcy - Translate Language and Convert Currency