Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (6,026)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies managing multiple languages, essential for global business. It integrates with OpenAI & DeepL for accurate, localized translations and offers unlimited translation capabilities with customizable features to match store branding. The responsive customer support, including live chat, is highly praised for assisting with setup and troubleshooting, significantly aiding international expansion and saving time.

January 16, 2025

The team around Sally and Andy were able to help me with my question quickly and professionally. Thank you very much.

UPGRADEMYCAR
Austria
8 days using the app
OneCommerce.io replied February 16, 2025

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce

February 15, 2025

5 Star Support Team. James was amazing correcting the bugs i've found!

Zelthy Nutrition
Portugal
4 days using the app
OneCommerce.io replied February 16, 2025

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

December 26, 2024

I was impressed by the immediate and detailed instruction when I didn't understand something!

&Liebe
Japan
6 months using the app
OneCommerce.io replied January 15, 2025

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

December 6, 2024

Awesome service. Ive tried lots of apps and this one is by far the best for translation.

NeloLife
United States
8 months using the app
OneCommerce.io replied December 16, 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

February 11, 2025

Thank you Andrew for your help and support today. I really appreciate your patience and efforts to solve my problem. Your professionalism and responsiveness make all the difference! Great application, great job!

Pazlo
France
About 5 hours using the app
February 20, 2025

Eleanor was very helpful and the app is working really well for us!

Cycleranch
United Kingdom
2 days using the app
OneCommerce.io replied March 10, 2025

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

November 14, 2024

Guided me thoroughly step by step when I had the setup issue and was very friendly & patient! Now, I'm ready to sell globally thanks to Transcy!

My Store
United States
26 days using the app
OneCommerce.io replied November 21, 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

March 17, 2025

Sally and Eleanor were very helpful in implementing Transcy into our system! Fast response and happy with the app.

Vividify
Hungary
About 2 hours using the app
OneCommerce.io replied April 25, 2025

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

November 25, 2024

I am very glad that the expert LEE is considerate and not only answered our questions, but also gave us good suggestions to optimize our website. Thank you for his professionalism。

Ordro
Hong Kong SAR
Over 2 years using the app
OneCommerce.io replied November 28, 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

February 17, 2025

I found Transcy to be super helpful, especially when I reached out to their chat support, they were quick and really knew their stuff!

Freewell Gear
Hong Kong SAR
About 2 hours using the app
OneCommerce.io replied March 10, 2025

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce