Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the international shopping experience with its advanced translation features, notably surpassing similar apps. It supports translation of third-party apps and offers automatic content updates, saving significant time. The integration with DeepL ensures high-quality translations, and its user-friendly interface facilitates seamless Shopify integration. Merchants value the flexibility to combine automatic and manual translations. Exceptional customer support, particularly from team members like Giselle and Eleanor, is frequently praised for responsiveness and effectiveness, with support available via live chat for timely issue resolution.

February 9, 2022

Very helpful, App Is easy to use, Translation is pretty accurate! And the help is amazing, thanks, Jennifer! Very patient and provided helpful answers to all my questions.

Macmillan Education Mexico Testing Env
Mexico
About 4 hours using the app
OneCommerce.io replied February 9, 2022

Hi Madhurima,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

December 18, 2022

GOOD

DreamerStore
Italy
4 days using the app
OneCommerce.io replied December 20, 2022

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

March 9, 2023

Violette, good tech support! Explain in detail, how to use this software better, and understand the relevant details, thank you very much!

IoTDevice
China
About 4 hours using the app
OneCommerce.io replied March 10, 2023

Hi Pablo,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Emma
Transcy by OneCommerce

April 10, 2023

very quick response when there are any issues and very helpful. And they also try to think of any ways to improve your website and service

Plastic Free Amsterdam
Netherlands
About 4 hours using the app
OneCommerce.io replied April 10, 2023

Hi Ariana,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce

November 1, 2022

Excellent app, with a variety of features. We had some issues setting it up, contacted support, they were extremely quick and super helpful. Special thanks to Giselle from the support team!

Venetto Design
Luxembourg
About 4 hours using the app
OneCommerce.io replied November 1, 2022

Hi Joseph,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

July 21, 2022

thank you for your help! it was a pleasure working with you and problem soloving was super qucik. Support 1+

snuzone.eu
Austria
About 4 hours using the app
November 18, 2021

Bis jetzt ganz gut. Danke an Andy. Er hat mir sehr weitergeholfen. Aufgetretene Probleme wurden zufriedenstellend gelöst.

LOVEOTH
Germany
4 days using the app
OneCommerce.io replied November 18, 2021

Hi Georg,

I'm Jason from Transcy - Translate Language and Convert Currency Customer Support Team. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

October 6, 2022

Great support. Very helpful with helping me set up the language translator. Highly recommended. 5 stars

Pure Hair
Australia
About 4 hours using the app
OneCommerce.io replied October 10, 2022

Hi Gregory,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy by OneCommerce

March 21, 2022

J'ai essayé cette application pour la traduction de ma boutique en ligne. J'ai adoré. Cependant, elle ne répondait pas à mes besoins en ce qui concerne le language switcher. Par contre, j'ai reçu un service hors pair, même après avoir désinstallé l'application. Je recommande assurément!

boutiquepalmex
Canada
4 days using the app
OneCommerce.io replied March 25, 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. Based on your feedback, we will make sure to improve our app to reach more customer's expectation.

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

April 6, 2023

App it's really functional and easy to use. The chat support it's very helpful and useful. I really appreciate the transaltion and the automatic change of the currency.

NTP Biotech
Italy
About 4 hours using the app
OneCommerce.io replied April 10, 2023

Hi PATRIZIA,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce