Transcy: AI Language Translate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (5,915)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.
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Très bien, on nous aide à tout installer ! J'attends de voir les résultats si les traductions sont bien indéxées par Google et si ça permet vraiment d'augmenter les ventes en europe. Mais déjà ce que je peux dire c'est super service
Hi Marie,
I'm Mirabel. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
(REQUEST MY REFUND) Transcy - Translate & Currency (Uninstalled) 2021-11-03 - 2021-12-03
Try to give this application more opportunities to solve the problem I have with your application, but everything has been in vain, the customer service is terrible, until today they have not solved my problem, I have wasted my time with this app . I will try other apps, please request my refund. THANK YOU.
Hi Viviana,
I'm Miranda from Transcy - Translate Language and Convert Currency Customer Support Team and we are deeply sorry for your bad experience with us.
Regarding to your concern as following:
1. First of all, your refund request was resolved, from the day when we refunded your app charge, it will be reflected on your account around 5 days, please kindly check your account again.
2. Throughout our conversation, your main problem as switcher (language selector) does not show on your store, the part of the reason that hinders for fixing it comes from the constant installation and uninstallation of our app, so it leads to the asynchronous data. Therefore, you should have a little patience and we surely resolve your case completely.
Once again, please accept our deepest apology and hope you can consider to reinstall our app and let us have a chance to support you with the highest priority. Looking forward to hearing from you soon.
Regards,
Miranda
Transcy - Translate Language and Convert Currency
I love this app as well as its aftersale services!! Every Shopify merchant who wants to go global should try this app!! It will never disappoint you!!
Hi there,
This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
Great app, great support, easy to use.
I was not expected a free app can do this nicely.
Worked both on PC and Mobile.
Hi there,
Here's Jonathan from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jonathan
Transcy - Translate Language and Convert Currency
This software is great and frees me from tedious translation. Its translations are automatic and saved, which is beneficial for multilingual SEO. The service staff is very patient, even if I don't know the settings, she helps me set them up remotely, which is great.
Hi Jinlong,
My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kelly
Transcy by OneCommerce
I have started using it today because I feel I'm losing sales in international countries. So far both the app interface and costumer service are amazing!
Hi Aikaterini,
Here's Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Timothy
Transcy - Translate Language and Convert Currency
Amazing app. super fast.
Simple and intuitive interface. I recommend.
Ps. A special thanks to Molly for all the help.
Hi there,
My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
Shiro helped us really nicely with our inquiry. prompt solution was given, very friendly
Hi there,
This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy by OneCommerce
Great so far. Combination of computer translation with manual edits is smart. Excellent, responsive setup support.
Hi Erik,
I'm Kaylin. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
very nice support from daisy, she was very helpful and nice, answered all my questions with patience. and the apps also works very good
Hi Franz,
I'm Frederick from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Frederick
Transcy by OneCommerce