Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,965)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

July 25, 2022

Perfect service!! Everything worked perfect and when I needed help I got fast reply and a fast solution for the problem.

Qlasy AB
Sweden
About 3 hours using the app
May 20, 2024

good help, thanks!

SUPWOW
New Zealand
About 2 hours using the app
OneCommerce.io replied May 29, 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend ...

December 23, 2021

The service is really good and timely,You can edit the translation language yourself, very good
服务很好很及时,不懂问就完事儿了,可以自己编辑翻译语言,很ok

MissSixty
Hong Kong SAR
About 3 hours using the app
OneCommerce.io replied December 24, 2021

Hi there,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be ...

May 7, 2022

I installed this for my newly launched project and everything about this app is amazing! I'll start with the very clean and intuitive design, the rich features and lastly the awesome support. I had some difficulties configuring a few market and language settings on my end to get this running (this being my first Shopify experience) and Charlotte was very helpful (thanks!). I'll definitely use ...

somine-f9vm
Romania
About 3 hours using the app
OneCommerce.io replied May 9, 2022

Hi Georgiana,

Here's Matthew. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued ...

June 27, 2022

Like this app. Still in configuration mode :) Amazing support. Dory was extremely helpful. Thank you

Deluxe Brows
United States
About 3 hours using the app
OneCommerce.io replied July 4, 2022

Hi Darius,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve ...

August 11, 2023

this is my first time using this app. Polaris was very helpful! Great customer support!
I am excited to use this app.

GANDAGO | 간다고
Canada
About 3 hours using the app
OneCommerce.io replied August 17, 2023

Hi Bridgette,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy ...

March 9, 2023

I recommend this app because is very good to increase the sale and the customer service is very good specially Kaity. Thank you for you help

Inspiration 888
United States
About 3 hours using the app
OneCommerce.io replied March 10, 2023

Hi there,

Here's Justin from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy ...

February 4, 2022

They delivered the support professionally with patient, great services and experiences two thumbs up.

WORLDTIMER
Hong Kong SAR
About 3 hours using the app
OneCommerce.io replied February 7, 2022

Hi Henry,

I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to ...

May 2, 2024

DANGEROUS APP, DO NOT INSTALL IT, IT WILL DAMAGE YOUR THEME CODING, THIS IS FOR YOUR OWN SAFE..

HERE ARE THE DETAILS:

1. After I downloaded the app, I request to their chat support to change the target language as will as the currency will change to BRAZIL|BRL. Because the target language set to ARABIC and I want to change it to BRAZIL. I ask assistance from them because I have no idea how to ...

Sasil Gallery
Brazil
About 2 hours using the app
OneCommerce.io replied May 4, 2024

Hi Digoy,

This is from Emma and we sincerely apologize for any inconvenience causing to your experience

In relation to your issues as following:

1. As you wanted to publish ...

April 3, 2022

The app is really easy to use. Also the support is great, they help me every time. Jennifer helped me and she was great. Highly recommended

Violet Shop
Peru
About 3 hours using the app
OneCommerce.io replied April 5, 2022

Hi Matias,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than ...