Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,965)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

December 26, 2023

Lee and Violette were wonderful.

They were able to solve my issue.

Thank you for your help.

Horlogear
United States
About 3 hours using the app
OneCommerce.io replied December 28, 2023

Hi Steve,

I'm Gemma from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying ...

July 13, 2023

Excellent tech support
I asked for help in the middle of the night and they helped me immediately and competently. Plus, they wrote down suggestions for improving the service. I am satisfied.

Hvilina Watch Manufactory Sp. z o.o.
Poland
About 3 hours using the app
OneCommerce.io replied July 19, 2023

Hi Hvilina,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to ...

June 6, 2022

easy to meet needs, easy to contact with customer service as well, friendly service. nice app. keep touching

iPollo Store
United States
About 3 hours using the app
OneCommerce.io replied June 8, 2022

Hi there,

This is Jocelyn. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing ...

October 14, 2022

The support is amazing, instant and efficient. Serenaa assisted me with some issues that I encountered when I was first setting it up and she was able to resolve the issue very quickly.

0wastecleaning
Canada
About 3 hours using the app
OneCommerce.io replied October 18, 2022

Hi Isamary,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy ...

November 8, 2022

The support team is very responsive and helpful. They solved most of the issues and provided a professional solution.

LEXY ®
Hong Kong SAR
About 3 hours using the app
OneCommerce.io replied November 8, 2022

Hi there,

Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best ...

October 30, 2022

翻訳アプリを複数利用していますが、サポートが素晴らしいです。初心者でもサポートが素晴らしいので設定対応可能です!チャットで都度不明な点をサポート頂き、レスポンスも抜群です。
細かなカスタマイズも行うことができ大満足です。

YUKISATO
Japan
About 3 hours using the app
OneCommerce.io replied October 31, 2022

Hi Yuki,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not ...

October 2, 2022

Amber was my agent and she helped me add currency, language and a bunch of other stuff. Amber Rocks!!! Transcy rocks!!!

Imago Dei Life
Jamaica
About 3 hours using the app
OneCommerce.io replied October 3, 2022

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best ...

September 8, 2021

good, good, good, good, good, good, good, good, good, good, not bad, not bad, not bad, not bad, not bad

tulmy
Saudi Arabia
About 3 hours using the app
OneCommerce.io replied September 8, 2021

Hi Yahya,

Here's Garrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your review about our app.

More than this, our FireApps blog ...

Edited April 4, 2022

This app is exactly what I needed! I had a few minor issues trying to synchronize with my shop, but Molly and Jennifer were right there to help me out! If only all other apps were this easy and had great customer service like this one, we would have more time to fill in our orders!
Thank you so much!

Moondrop Creations
Canada
About 3 hours using the app
OneCommerce.io replied April 6, 2022

Hi Dominique,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your ...

September 9, 2021

I used this app to translate my store to provide a better international service and im hoping it works

Coles Balloons & Party Ltd
United Kingdom
About 2 hours using the app
OneCommerce.io replied September 10, 2021

Hi Ashley,

Here's Oriana from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you ...