Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,965)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

February 21, 2022

The customer service is immediate and 100% precise and professional! I had a n immediate answer and set up of the languages and currencies of the website! The app works perfectly

Biloak
Belgium
About 2 hours using the app
OneCommerce.io replied February 22, 2022

Hi Luca,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be ...

March 15, 2022

I installed the application today and immediately got the quick response. The team helped us to set up all settings within short time. It is so amazing and easy! Very recommended the application. Best wishes to your business!

Магазин товаров из Японии
Japan
About 2 hours using the app
OneCommerce.io replied March 16, 2022

Hi IULIIA,

My name's Vincent. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than ...

October 30, 2021

The app is user friendly and free, but you actually need to have a monthly paid plan to start using it.

Secret Merchant
Philippines
About 2 hours using the app
OneCommerce.io replied November 1, 2021

Hi Gin,

Here's Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your positive review.

As your current plan is in ...

March 22, 2022

Jane helped me solved the conflict problem of my website, Excellent customer service, fast and kind, very impressive! I did get help right here:)

lollipop.camera
Taiwan
About 2 hours using the app
OneCommerce.io replied March 25, 2022

Hi WEI,

I'm Andrew. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your ...

February 21, 2024

shitty customer service, I kept upgrading reaching 59$ per month and they didn't want to help with simple issues like having our theme to wrk with their switcher on the header. I also asked why should we pay 590$ per year just to enable DeepL translation integration which should not cost any extra just like google translation since the translation itself is not do by them. Shitty customer service ...

Eveons Mobility Systems
United Arab Emirates
About 2 hours using the app
OneCommerce.io replied February 22, 2024

Hi there,

This is Brian from Transcy and we're deeply sorry for any inconvenience causing to your experience

- We have seen one of my colleagues has helped you customize ...

March 4, 2021

Your support team is awersome! We had a problem with code from other translating app and I just asked maybe the team of Transcy can help... and they did it! It's incredible! Fast chatting, great communicate. We try to find the ideal app for make our site with multiple languages, and when we will make a desigion about it - I totally sure: we will choose this app. Thank you, Andy, and all Transcy ...

Luxmall
Latvia
About 2 hours using the app
OneCommerce.io replied March 5, 2021

Hi there,

This is Andy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when ...

Edited July 16, 2022

Use la aplicación, es muy buena para traducir diferentes idiomas, tiene muy buenas funcionalidades, la asesoría de Charlotte fue muy amable y eficiente. Me gustaría que la aplicación permitiera crear varias listas de precios para ventas internacionales y no estar sujeta a la tasas de cambio.

Pássaro
Colombia
About 2 hours using the app
OneCommerce.io replied July 18, 2022

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued ...

June 29, 2022

Great app. Support at the highest level! Fast, friendly and professional. Thank's to Garlic and Tom!

Stefania Caragea Atelier
Romania
About 2 hours using the app
OneCommerce.io replied July 4, 2022

Hi Dumitru,

Here's Kane. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve ...

April 27, 2022

Great feature! ! All my needs are met, and most importantly, their customer service is really awesome, you don't have to do anything, they take care of everything for you until your website is functional with language and currency conversions. I recommend it to you, you won't be disappointed!

Woodbests
China
About 2 hours using the app
OneCommerce.io replied May 4, 2022

Hi Dou,

I'm Jonathan. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious ...

November 16, 2022

employee is very patient and explains everything well. We talked for a long time and all is well with me. Thank you!

Kidzyplay
Netherlands
About 2 hours using the app
OneCommerce.io replied November 17, 2022

Hi Kamal,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not ...