Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,960)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

September 18, 2022

This is a great app! I can't say anything but good things about it, it's simple to use and very effective. It allows you to change multiple things on your store as well as convert the currency. I highly recommend using this if you need a great translation app.

Smart Houm
Canada
About 2 hours using the app
OneCommerce.io replied September 22, 2022

Hi Orlando,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services ...

January 19, 2023

Customer service listened to our problem very patiently and guided us through it thoroughly. That's part of the quality of the app.

AF HOUSE
United States
About 2 hours using the app
OneCommerce.io replied January 19, 2023

Hi Akiko,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best ...

August 18, 2022

On behalf of KAYA ATELIER EST for Trading, I would like to express my appreciation and thanks to Scarlet for her high professionality from the beginning until we succeeded. She was very respectful from the beginning to the customer and his work. she helped me in every step (step by step), she provided all the information I could ever need to succeed. Truly, She wanted me to succeed. I really ...

KAYA Atelier
Saudi Arabia
About 2 hours using the app
January 25, 2024

the customer support is great. :)

Black Maple Wholesale
Canada
About 2 hours using the app
OneCommerce.io replied February 6, 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be ...

August 24, 2021

it is really nice app and even customer services is awesome. help me to setting this app and let me know better how to use it.
thanks so much.

Daffodil co.
South Korea
About 2 hours using the app
OneCommerce.io replied August 24, 2021

Hi Juliana,

I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.

We hope you have a good experience ...

January 13, 2023

iris helped me a lot and stayed in the chat
and she is still fixing the problems.
i hope every thing will be good

La'Sebal
Israel
About 2 hours using the app
OneCommerce.io replied January 16, 2023

Hi Erlend,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an ...

October 10, 2023

Great customer service received!

RizerActive
United Kingdom
About 2 hours using the app
OneCommerce.io replied October 12, 2023

Hi Nicole,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to ...

May 18, 2022

Très bien, on nous aide à tout installer ! J'attends de voir les résultats si les traductions sont bien indéxées par Google et si ça permet vraiment d'augmenter les ventes en europe. Mais déjà ce que je peux dire c'est super service

Jilu
France
2 days using the app
OneCommerce.io replied May 20, 2022

Hi Marie,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your ...

November 8, 2021

(REQUEST MY REFUND) Transcy - Translate & Currency (Uninstalled) 2021-11-03 - 2021-12-03
Try to give this application more opportunities to solve the problem I have with your application, but everything has been in vain, the customer service is terrible, until today they have not solved my problem, I have wasted my time with this app . I will try other apps, please request my refund. THANK YOU.

UPSIGLOW
Germany
2 days using the app
OneCommerce.io replied November 8, 2021

Hi Viviana,

I'm Miranda from Transcy - Translate Language and Convert Currency Customer Support Team and we are deeply sorry for your bad experience with us.

Regarding to ...

June 8, 2022

I love this app as well as its aftersale services!! Every Shopify merchant who wants to go global should try this app!! It will never disappoint you!!

Sheilabox
China
About 2 hours using the app
OneCommerce.io replied June 9, 2022

Hi there,

This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for ...