Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,910)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its robust translation features and exceptional customer support. They appreciate the ability to translate store content into multiple languages seamlessly, with support from notable third-party services. The user-friendly interface and features like automatic content checking and manual adjustments help maintain accuracy across languages. Merchants credit these features with effectively aiding their expansion into new markets by enhancing localized shopping experiences.

October 18, 2021

Cool App! I installed for the multi-lang setting ( the only one with the ability to translate & replace images!), but really impressed with the kind support. Chouxie is ready to help once I installed it. She helped me to finish most of the settings, and is really nice to talk.

Tineco EU
Hong Kong SAR
About 1 hour using the app
OneCommerce.io replied October 18, 2021

Hi Tineco,

This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy - Translate Language and Convert Currency

December 2, 2022

the support you get to set it all up is really outstanding. it's simple and easy to use! Also amazing that you can add an additional language!

zpieces
Kuwait
About 1 hour using the app
OneCommerce.io replied December 5, 2022

Hi Zahra,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

July 25, 2022

what a good service !!!
thank you Dory an Transcy team for your fast service
this App is very clear and easy to use

Silver Saray
France
About 1 hour using the app
December 7, 2022

great customer service, very responsive app, amazing team, glade to work with them, I recommend this app.

Jibli
Algeria
About 1 hour using the app
OneCommerce.io replied December 8, 2022

Hi Yahia,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

May 1, 2021

Great customer service. A little pricey,but overall good. The website can improve a bit on manual translation - it can be easier with better editing features on the website.

Sahathanee Shop
Thailand
1 day using the app
OneCommerce.io replied May 4, 2021

Hi Sahathanee,

Here's William from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your comments, we're really happy to know that you love our support.

As we have checked your case and clearly know what you are meeting trouble with manage translation. We have noted your point for concern team to improve it for future update.

In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
William
Transcy - Translate Language and Convert Currency

December 22, 2022

Nutze es in allen meinen Shops. Vor allem bei Problemen ist der Support sehr schnell und löst diese sofort.

meddevs
Germany
About 1 hour using the app
OneCommerce.io replied December 23, 2022

Hi Sebastian,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

July 13, 2021

It's the best translation App I have used. Really intuitive and easy to use. The integration works really well and the help Support is excellent.

Oslo Apparel
Portugal
About 1 hour using the app
OneCommerce.io replied July 14, 2021

Hi Carlos,

I'm Lani from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Lani
Transcy - Translate Language and Convert Currency

Edited February 8, 2021

I used this app to make my website better and it was a great experience with Lisa she was very helpful. I will continue to use it!

PVSTLIFE
Canada
About 1 hour using the app
OneCommerce.io replied February 9, 2021

Hi there,

Here's Linda from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Linda
Transcy - Translate Language and Convert Currency

February 11, 2022

Used the free plan for 1 further language and what should I say: works perfectly. Thanks Dante for your great support - they even helped me to directly embed the switcher in my Shopify backend, outstanding service! Highly recommended.

Little Lauryn
Germany
About 1 hour using the app
OneCommerce.io replied February 14, 2022

Hi Simone,

Here's Kane from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy - Translate Language and Convert Currency

August 4, 2022

Il a été très rapide et très efficace.
Il à très bien compris ce que je souhaitais.
Il a bien cherché à me satisfaire.
C'est PARFAIT

grissini shoes
France
About 1 hour using the app