Transcy: AI Language Translate

Transcy: AI Language Translate

Reviews (5,965)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective multilingual and currency conversion features, which support global market expansion. They praise its user-friendly interface and customization options that align with store branding. The app enhances the professional look of e-commerce sites and offers responsive, 24/7 customer support, aiding in business growth and customer engagement.

January 6, 2025

Easy to use, and the support is better and faster than other translation app, five stars

Qidi Tech Online Store
Hong Kong SAR
2 days using the app
OneCommerce.io replied January 15, 2025

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been ...

February 14, 2025

I’ve received support a few times, but the assistance Polaris provided while setting up Transcy on our website truly stood out. She guided us through the entire process step-by-step, explaining everything clearly and making sure we understood each part. Her professionalism, patience, and attention to detail were exceptional. It was a fantastic experience, and I truly appreciate her dedication and ...

The Exam Pros
United States
About 20 hours using the app
OneCommerce.io replied February 16, 2025

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been ...

December 29, 2024

Great customer service!!

Vibes of Mind
Sweden
2 days using the app
OneCommerce.io replied January 15, 2025

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet ...

November 13, 2024

Top Arbeit von Giselle!!!!! Es war eine große Hilfe ohne sie hätte ich es lange nicht geschafft! Vielen Dank Giselle

Ukrainian Proud
Germany
3 months using the app
OneCommerce.io replied November 21, 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend ...

January 29, 2025

Alene was very patient and helpful. Thanks a lot !

COG Store
France
About 19 hours using the app
OneCommerce.io replied February 16, 2025

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been ...

Edited February 23, 2025

Amazing service from Giselle! Thank you for helping us change the image.

Suplementos Laura Posada by The Brand Atelier
United States
About 1 year using the app
OneCommerce.io replied November 8, 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend ...

November 14, 2024

I have installed the app today and started extensively testing - had to contact support as we have a lot of custom code and also I did not read the knowledge base. Alene from support support was absolutley amazing and walked me through all the steps and helped me fix all issues. I will update the review once we finish translating the entire website.

VERDENA
Romania
About 2 months using the app
OneCommerce.io replied November 21, 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for ...

Edited December 10, 2024

Active support who spend time helping you fix issues you have on your website. Giselle helped me solve many issues.

Bladi Amsterdam
Netherlands
5 days using the app
OneCommerce.io replied December 16, 2024

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not ...

November 5, 2024

soooo good. Very quick to resolve my issue.

B&Qaugen
Hong Kong SAR
5 months using the app
OneCommerce.io replied November 8, 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend ...

December 10, 2024

L’application Transcy répond parfaitement à nos besoins de traduction et de gestion multilingue sur Shopify. Nous avons particulièrement apprécié l’efficacité et la disponibilité de l’équipe support, notamment Giselle, qui a su nous accompagner avec professionnalisme et réactivité. Merci encore pour cette belle expérience et cet outil essentiel à notre boutique !

Delta
France
4 days using the app
OneCommerce.io replied December 16, 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be ...