Reviews (3,435)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, particularly noting team members like Joel and Harold for their responsiveness. The app is user-friendly, facilitating easy integration with Shopify, product additions, and inventory management. Merchants appreciate the quality and variety of fashionable products, which enhance customer satisfaction and encourage repeat business. Key features include efficient order processing and fulfillment, quick shipping, and filters for US-based items. Additional benefits like sample purchasing and access to high-quality marketing images support business growth. The 24/7 chat support is especially helpful for new merchants needing immediate assistance.

August 19, 2022

Greetings, I spoke with Gretle, who help me with converting a mailing label to 4x6 for 8.5x something. Gretle put up with my lack of tech experience. Thank you very much

The Eclectic Place
United States
Over 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, The Eclectic Place

We are so happy that Gretle was able to help answer all your questions and also excited to help you grow your business! Your success matters to us, so please don't hesitate to reach out again for assistance.

November 13, 2022

There's no better customer service than Trendsi, hands down! Special shout-out to Gretle from the customer service department for incredible service recently. There is even a facebook group for questions, support, and updates. Love Trendsi!

Remote Loungewear
United States
Over 1 year using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Remote Loungewear

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

March 14, 2023

Very good customer service and Allan was very informative.
Have just started to import the items and seems to be fine

Zen Coutoure
Australia
Over 1 year using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Zen Coutoure

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress-free. Please don't hesitate to reach out again when you need help!

July 24, 2022

Chette was so friendly and helpful! I just downloaded the app this week and I'm already very happy with their customer service. Thank you!

The Shoe Trunk
United States
Over 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, The Shoe Trunk

Thank you so much for your glowing review. It is Trendsi's mission to provide you with the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.

October 15, 2021

OMG, sooooooooooooooooo I reached out to Trendsi and spoke with Charmaine the best chat agent ever to walk the face of the universe AND because of her my clients can now purchase products from the site. [Our shipping rates was not completed] THANK YOU CHARMAINE!!!

CARTER KENNEDY SHOWROOM
United States
Over 1 year using the app
ShopSocial, Inc. replied October 21, 2021

Hi Carter Kennedy Showroom,

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, Charmaine is truly a gem to have on our team! We count ourselves lucky for users like you. Please reach out to our CS team anytime!

October 7, 2021

This app is amazing and the customer service is top notch! Charmaine helped me find tracking for orders and responded very quickly. The company is very open to feedback and will go above and beyond to help!

Three Hippie Sisters Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied October 21, 2021

Hi Three Hippie Sisters Boutique,

Thank you so much for your amazing review! And we agree, our customer service is a real gem! We will make sure to pass along the compliments to Charmaine and we look forward to helping your journey. Feel free to let us know if you have any questions or feedback, and we are always happy to help.

January 22, 2023

Great app. There was great customer service by Angelo. He was very helpful. Their customer service is available by chat 24/7

CKS Boutique
United States
Over 1 year using the app
April 4, 2022

I've found their service to be great so far--good products, reasonable pricing, and good service too! Gretle was especially helpful :)

Seacoast Pop Up
United States
Over 1 year using the app
ShopSocial, Inc. replied April 12, 2022

Hi, Seacoast Pop Up

Thank you so much for your FANTASTIC review! Trendsi's core values include affordable and quality clothing, fast and easy shipping, and great customer service. We'll make sure to pass along the compliments to Gretle. Please reach out again anytime you need help!

May 26, 2022

Mia is so helpful! I love this app. Trendsi has been a great addition to my site. I love that they thoroughly check out wholesalers oversees before allowing them to be part of Trendsi. This definitely help me trust the ordering process more. Great variety of items both in the US and over seas.

Southern Jade Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Southern Jade Boutique

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Mia!

Edited September 14, 2021

I LOVE THIS APP! It has made the process of looking for products and the distribution so easy. Can't forget about good prices and the support from the team. 11/10 recommend.

Modern Diversity
United States
Over 1 year using the app
ShopSocial, Inc. replied September 19, 2021

Hi Modern Diversity,

WE LOVE THIS REVIEW! Thank you so much for the 11/10 and Trendsi will continue to improve our services and help you build your business.