Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 22, 2023

Angelo was great with all the questions I had today. He was very knowledgable and helpful. Thanks for the great customer service.

Blissful Lane
United States
Over 1 year using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Blissful Lane

We're glad to hear that, one of our top priorities is to ensure that we can make e-commerce work seamlessly for our dearest sellers. Don't hesitate to reach out anytime should you have any questions ❤️

November 27, 2022

Such an awesome service and Gretle was amazing assisting me with any questions I had along the way :)

UtmostAttire
United States
Over 1 year using the app
ShopSocial, Inc. replied November 30, 2022

Hi, UtmostAttire

We're so happy that our team member was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!

Edited July 3, 2023

A quick review after my conversations with Allan and Gretle from Trendsi Customer Support. It's not the first time I have had questions and I must say that the customer support is always fast and very very helpful.

Pimamour
United States
Over 1 year using the app
ShopSocial, Inc. replied April 21, 2023

Hi, Pimamour

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

September 7, 2021

Truly the only dropshipping app I ever use. Super easy to setup and use. Lots of amazing products every week. And honestly, the best support. I've never had any issues with my orders until today. Lee responded and fixed my problem right away. There is also a free Facebook support group which is AMAZING!

La Sirena Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied September 10, 2021

Hi La Sirena Boutique,

We are so elated that you love everything Trendsi has to offer. We hope to become your most valuable business partner and please reach out to us anytime you need help.

August 19, 2022

Greetings, I spoke with Gretle, who help me with converting a mailing label to 4x6 for 8.5x something. Gretle put up with my lack of tech experience. Thank you very much

The Eclectic Place
United States
Over 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, The Eclectic Place

We are so happy that Gretle was able to help answer all your questions and also excited to help you grow your business! Your success matters to us, so please don't hesitate to reach out again for assistance.

April 17, 2023

Trendsi has the best customer service. In one day, I solved two issues with Angelo and Mary helping me tremendously. I am so impressed with their fast response. Highly recommend this app!

Las Cositas Shop
United States
Over 1 year using the app
ShopSocial, Inc. replied April 18, 2023

Hi Las Cositas Shop,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

November 13, 2022

There's no better customer service than Trendsi, hands down! Special shout-out to Gretle from the customer service department for incredible service recently. There is even a facebook group for questions, support, and updates. Love Trendsi!

Remote Loungewear
United States
Over 1 year using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Remote Loungewear

Thanks for taking the time to share your thoughts with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! Please continue to reach out for any help needed!

May 23, 2023

Anya was great, and very helpful. My questions were a bit "Off the Wall" so I do feel a lil bad.. or dumb.. idk =P. Thanks for the help.

Peace of Swag
United States
Over 1 year using the app
ShopSocial, Inc. replied May 23, 2023

Hello Peace of Swag,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

March 14, 2023

Very good customer service and Allan was very informative.
Have just started to import the items and seems to be fine

Zen Coutoure
Australia
Over 1 year using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Zen Coutoure

Thank you so much for your kind review. It's our mission to make your experience with Trendsi easy and stress-free. Please don't hesitate to reach out again when you need help!

July 24, 2022

Chette was so friendly and helpful! I just downloaded the app this week and I'm already very happy with their customer service. Thank you!

The Shoe Trunk
United States
Over 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, The Shoe Trunk

Thank you so much for your glowing review. It is Trendsi's mission to provide you with the best service and quality products to jumpstart and take your business to the next level and we are so glad you chose us! Please reach out to our 24/7 customer support for any help needed.