Reviews (3,500)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

May 22, 2024

Joel was quick and efficient in solving my technical issue. Super appreciate the fast response and speedy resolve! Love Trendsi

The Grace Gear Collective
United States
6 months using the app
ShopSocial, Inc. replied May 27, 2024

Hello The Grace Gear Collective

Thank you for your wonderful feedback! We're delighted to hear that Joel was quick and efficient in resolving your technical issue. We strive to provide fast and effective support, and it's great to know we met your expectations.

We appreciate your love for Trendsi! If you need any further assistance, please don't hesitate to reach out.

August 4, 2024

Excellent technical support from Miss CHETTE, she is excellent at her job, she helped me solve my problem, thank you for the help.

Trendsi is your perfect ally. They are great.

VIVAPRINT
United States
About 1 hour using the app
ShopSocial, Inc. replied August 6, 2024

Hi VIVAPRINT,

Thank you so much for your fantastic feedback! 🌟 We're delighted to hear that Miss Chette provided you with excellent technical support and helped solve your problem. Your kind words mean a lot to us. Trendsi is thrilled to be your perfect ally, and we're grateful for your support. Thanks for being a part of our community! 🙌✨

July 2, 2024

I chose trendsi for my dropshipping store because they make it so easy to integrate and of course being free is amazing. Charles was very helpful when I had a ton of questions via chat!! I love that I can always access a representative if needed.

My Store
United States
About 3 hours using the app
ShopSocial, Inc. replied July 5, 2024

Hi there!

Thanks for the awesome review! We're thrilled to hear that integrating Trendsi has been a breeze for your store, and that Charles was able to help you out. We're always here for you! ❤️

June 7, 2024

I had a question and Harold helped me through chat and some screenshots and got me fixed up in no time!! Thanks Harold !!

Update: Harold forgot to tell me one step- I needed to deactivate the old location.
I spoke with Chette today and she got that cleared up for me and made sure I had the correct address, which includes a Unit number.
Thank you, Chette!!

Juicy Lucy Shop
United States
1 day using the app
ShopSocial, Inc. replied June 12, 2024

Hello Juicy Lucy Shop,

Thank you so much for your feedback! We're thrilled Harold could help you quickly. We're sorry about the missed step, but glad to hear Chette could clear things up and ensure everything's correct. Thanks for sharing your experience with us! ❤️

April 16, 2024

I have tried different Dropshipping Apps. Trendsi is the one I enjoy the most. It's easy to sync with Shopify.I love the way it is set up and how easy it is to look for products and send them to the store.
Customer support is great. No matter who you talk to, they are always friendly and very helpful. Chette, Dave and Angel were very helpful today with a technical issue I had with my store that affected the syncing of my products with all my 3rd party apps. If I had to choose between all my apps, I would stay with this one ✨

Shazy
United States
Over 1 year using the app
ShopSocial, Inc. replied April 18, 2024

Hello Shazy,

Thank you for the glowing review! We're thrilled to hear that Trendsi has become your favorite dropshipping app. Our team works hard to ensure seamless integration with Shopify and provide top-notch customer support. Shoutout to Chette, Dave, and Angel for their stellar assistance! We're honored to be your top choice among all your apps. Keep thriving with Trendsi! ✨

July 17, 2024

Good Customer Support @anya

Zennia Fashion
India
About 1 month using the app
ShopSocial, Inc. replied July 18, 2024

Hi Zennia Fashion,

Thanks so much for the kind words! Anya will be thrilled to hear your feedback. We're always here to help! ❤️

August 12, 2024

Great customer experience from Anya

Shuble
United States
1 day using the app
ShopSocial, Inc. replied August 15, 2024

Hi Shuble,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a great customer experience with Anya. It’s always fantastic to know that our team members are making a positive impact.

I will be sure to share your kind words with Anya—she will be delighted to hear that her efforts made such a difference. If you need any further assistance or have any additional feedback, please feel free to reach out.

Thanks again for your support!

May 23, 2024

Great response on all concerns. Very patient with all the questions that I had to ask all at once. Love the professionalism that I received.

Zombie Squad
United States
3 months using the app
ShopSocial, Inc. replied May 27, 2024

Hello Zombie Squad

Thank you so much for your kind words! We're delighted to hear that our team was able to address all your concerns with patience and professionalism. Your satisfaction is our top priority, and we’re always here to help with any questions you may have.

June 29, 2024

Great site.

Luxury Looks Boutique
United States
5 months using the app
ShopSocial, Inc. replied July 2, 2024

Hi Luxury Looks Boutique,

Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎

June 15, 2024

Russette Garcia was helpful and willing to answer all the questions that I needed answered.

215 Boutique
United States
2 months using the app
ShopSocial, Inc. replied June 19, 2024

Hello 215 Boutique,

Thank you, [Reviewer's Name]! I'm thrilled to hear you found Russette Garcia so helpful and responsive. We appreciate your feedback! ❤️