Reviews (3,636)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.
Refine
-
By rating
I would like a better organize of added products to find easier which is out of order or updated info. Great app !
Hello Ladies Knight,
Thanks for the feedback! We're glad you like the app. We'll work on improving the organization of products to make it easier to find updates and out-of-order items. Stay tuned for updates!
Dave was quick and a lot of help! Thanks!
Hello All That Glitters,
Thanks, Dave! Glad you found the help quick and useful! If you have questions, our amazing customer support team is ready to assist 24/7! 😎
Chette is the best! She provided me with quick and helpful guidance and fixed my issue within minutes!
Hi Curry Apparel,
Thank you so much for your kind words! 😊 We're thrilled to hear that Chette was able to resolve your issue quickly and provide such helpful guidance. We’re proud to have her on our team!
If you need anything else, don’t hesitate to reach out. We’re always here to help and make your experience as smooth as possible.
Thanks again for sharing your feedback!
I'm new to trendsi and shopify platforms so trying to figure out the quirks.. I have not sampled any of the clothing yet or tested the ship time.. I did test the order from my site and cancellation.. I needed assistance with releasing the funds from Shopify which Harold was very helpful with! Thanks so much!
Hello Resort Ready,
Welcome to the Trendsi and Shopify community! It's great to hear you're diving in and testing things out. We're thrilled that Harold could assist you with the funds issue. If you have any more questions or need further help, don't hesitate to reach out. Happy selling! 🚀
This app is very easy and user friendly!
Hi Eagle Wing’s Boutique,
Thank you for your feedback! We’re delighted to hear that you find our app easy to use and user-friendly. If you have any suggestions or need assistance with anything, feel free to reach out. We’re here to help and continuously strive to improve your experience. Thanks for your support!
Thanks Joel for great help
Hi Visibuyer,
Thank you for your kind words! We're glad Joel could assist you. If you need anything else, we're always here to help! 😊
I am starting DS first time and Its very Easy to add product to your store. They support is also very good. I have talked with Lorie and got all my doubts cleared.
Thank you for the glowing review. ❤️ If you have questions, our amazing customer support team is ready to assist 24/7! 😎
Harold is great in helping me with everything that I need help with.
So a big fat 5 star s given :)
Hello Fantastico Fashion,
Thanks so much! We're thrilled to hear you're happy with the help you recieved. Five stars made our day! 🌟💖
Anya was incredibly helpful and patient with my questions.
She answered every doubt I had and it was really helpful.
If you are thinking about using Trendsi, I highly reccomend you do!
Hi Ovrina,
Thank you so much for your kind words! 😊 We’re so glad to hear that Anya was able to assist you and provide such helpful and patient support. She’s truly an asset to our team!
If you have any more questions or need further assistance, don’t hesitate to reach out. We’re always here to help!
Thanks again for sharing your experience. We look forward to continuing to support you!
Product selection, order support and dropshipping are solid.
Too often, however, I sell an item from their stock that was showing 1 available only to be notified later they don't have it. Support pretty much just says "Oh well, get over it".
With their app, there's no way to set a Safety Stock or otherwise counter the inventory inaccuracy. Their app has few useful config options and locks you out of doing anything for inventory in Shopify.
In general, they don't have any tech support for their app. The support team gives it their best shot but they're reading off a script.
I can't keep selling items that aren't in stock, so I'm moving on.
Hello Maison de Modes,
Thanks for your feedback! We're glad you like our product selection and dropshipping. We're sorry for the inventory sync issues you're facing. We understand how crucial this is and are working hard to fix it. Your support details are helpful, and we're prioritizing this with our technical team. We'll keep you updated and ensure a smoother experience moving forward. Thanks for your patience!