Reviews (3,327)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, noting the team's availability and responsiveness. The app is appreciated for its user-friendly interface and seamless Shopify integration, which simplifies product syncing and store management. Merchants value the wide selection of trendy, high-quality fashion items that enhance their store offerings. They also benefit from efficient order processing and shipping, which boosts customer satisfaction. Features like sample purchasing, TikTok integration, and product customization tools support business growth. Additionally, the absence of subscription fees makes it a cost-effective choice for dropshipping businesses. When issues arise, the responsive support team ensures smooth business operations.

January 6, 2022

I chatted with Lorie to ask several questions about the company. She gave me satisfactory answers . Also, the app is easy to manage.

TotKorner.com
United States
About 1 hour using the app
ShopSocial, Inc. replied January 10, 2022

Hello TotKorner.com,

We appreciate your review. We always want to offer our users the best service, so we are glad Lorie was able to help. Please don't hesitate to reach out again.

July 2, 2022

I chose Trendsi out of many apps and I'm glad I did. Chette was amazing and ready to assist with all of my concerns. This type of customer service will definitely encourage me to tell others about this app. Thanks again Chette!!

Novelties by Design
United States
About 1 hour using the app
ShopSocial, Inc. replied July 6, 2022

Hi, Novelties by Design

We are so happy to read your review. Customer Experience is one of our priorities and we're glad that Chette was able to help you. We will make sure to pass along the compliments to Chette. Please don't hesitate to reach out again should you need our help.

February 10, 2022

I'm new to drop shipping and Whitney with Trendsi customer service we GREAT! She walked me through things and gave me a few suggestions that would help me get set up. 10/10 Would Recommend!

Southern SweetT Studio
United States
About 1 hour using the app
ShopSocial, Inc. replied March 15, 2022

Hi Southern SweetT Studio,

She is a gem, isn't she? We are very happy that you are pleased with your Trendsi experience and we aim to continue to excel in what we do. We will make sure to pass along the compliments to Whitney! ❤️

July 21, 2023

Allan was super helpful and went above and beyond. can't ask for more than that. He was very knowledgeable and willing to help.

My Store
United States
About 1 hour using the app
ShopSocial, Inc. replied July 24, 2023

Hello, My Store

Thank you so much for your kind words! I'm thrilled to hear that Allan was able to provide exceptional assistance and demonstrated a willingness to go the extra mile. We truly appreciate your feedback and are here to help anytime you need us. Have a wonderful day!

December 31, 2021

I opened my online store almost a year ago. I wanted to have beautiful products and I came across Trendsi. The website is easy to navigate and a lot of trendy fashion for all body types. I had a few questions, i used the message feature on the website. Customer services was very responsive and answered all the questions i had. Gretle was the absolute best, she walked me through every step. I highly recommend using Trendsi for your online store!

Simply Elevated Boutique
United States
About 1 hour using the app
ShopSocial, Inc. replied January 10, 2022

Hi Simply Elevated Boutique,

Thank you for your review! We take pride in providing excellent user experience and part of that is our excellent customer support to make sure there is someone to help you every step of the way. Please pop by again if you find yourself with more questions or need help. Welcome to Trendsi!

June 2, 2023

Anya, was beyond helpful adding products and informing me of the process step by step! I can't thank her enough!!

Carri Ann Couture
United States
About 1 hour using the app
ShopSocial, Inc. replied June 3, 2023

Hi Carri Ann Couture,

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

May 1, 2023

Seriously awesome, they have been super helpful and have helped me with so much! Thank you! Thank you! Thank you!

New Beginnings Boutique
United States
About 1 hour using the app
ShopSocial, Inc. replied May 2, 2023

Hi New Beginnings Boutique,

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

July 11, 2022

We are just starting out with dropshipping. Angelo was patient and did a great job explaining everything to us! We are excited to be partnering with trendsi.

Amber Layne
United States
43 minutes using the app
ShopSocial, Inc. replied July 13, 2022

Hi, Amber Layne

We're glad that Angelo helped you and we'll make sure to pass along the compliments to put a smile on his face. Thank you so much for the review and we encourage you to reach out anytime you need help!

October 17, 2022

Excellent, and so fast to reply. I talked to Chette today, and she was awesome. I have several questions about how to add items to my Shopify account and Chette walk me through the process. I'm so happy. Thank you, Chette you are the best.

Via Vay Boutique
United States
42 minutes using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Via Vay Boutique

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

March 8, 2023

Angelo was very helpful. I had a lot of tough questions, but I know I need everything in my store to be on point. Very helpful. This is worth it for your boutique.

IvoryPearl Essentials
United States
42 minutes using the app