Reviews (3,590)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

October 17, 2022

Hazel did an excellent job with stopping a duplicate order for me. I am so glad that I have found this app, it's going to take my shop to a new level.

The Pink Magnolia
United States
5 days using the app
ShopSocial, Inc. replied October 23, 2022

Hi, The Pink Magnolia

We love your review and we are so glad that Hazel was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!

March 1, 2022

Gretle is very knowledgable helped out the best way she knew how. very nice! she went above and beyond to help solve my mysteries.

A.B.M.S.SHOP
United States
4 months using the app
ShopSocial, Inc. replied March 16, 2022

Hi, A.B.M.S.SHOP

We are glad that Gretle was able to help you, Here in Trendsi, our priority is to make your experience seamless and stress-free. Please reach out anytime should there be any concerns! 💕

July 8, 2023

Probably will be leaving Trendsi. This is a dropshipping company using dropshipping to receive their items and with this process I can't give my customers what I promise. I take pride in servicing my customers in the time I promised them and Trendsi can't do this for my company.

Also, there is little diversity with their models. One African American model, One Asian model, haven't seen any Latina models and a host of caucasian models. This is very difficult to allow my customers to know who I am and who I represent. I love diversity and would rather a company that takes pride in it as well. Trendsi does not. I emailed them regarding this and their response was their models are in rotation. Makes zero sense. I do love their merchandise but their shipping and diversity issues out-weighs everything else. I truly hope they fix these issues.

Aprial's Thrift Boutique
United States
5 months using the app
November 16, 2022

MIA was amazing at helping me fulfill my first sale! The instructions were very clear and she was very kind!

Riddell+Rae
United States
5 days using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Riddell+Rae

We're glad that Mia helped you and we'll make sure to pass along the compliments to put a smile on her face. Thank you so much for your review and we encourage you to reach out anytime you need help!

March 27, 2023

I truly appreciate Mia & Trendsi they are very hands on with there service. I truly love all there products they are very reasonable with there prices they help me out alot. I would love to continue to do business with them.

Nyla & Gigi's
United States
4 months using the app
ShopSocial, Inc. replied April 5, 2023

Hi, Nyla & Gigi's

We appreciate you taking the time to leave us a review. It is our mission to provide excellent customer experience to our dear sellers like you and we're glad that Mia was able to help you. Please reach out to our amazing customer support anytime, we're here for you 24/7.

June 9, 2022

I love the products they offer. Two reasons I'm not giving 5 stars. the Shipping time on some products are two long and they don't offer men's. Their support staff is great and they always reply to you super fast. Today i worked with Hazel and she was amazing. I would definitely Recommend them. Thank you Hazel.

For us B'Tique
United States
4 months using the app
ShopSocial, Inc. replied June 19, 2022

Hi, For us B'Tique

We're glad to hear that Hazel was able to help you. While men's clothes aren't available yet, you have nothing to worry about. Trendsi loves to innovate to perfectly fit our dear seller's needs. We appreciate your patience with us and feel free to reach out again should there be anything else we can help you with.

September 30, 2023

Trendsi is great, many great products, easy to use and great customer support. Gretle has helped me with all my questions and has resolved any issues

The Gifting Gallery
United States
4 months using the app
ShopSocial, Inc. replied October 2, 2023

Hello The Gifting Gallery

Thank you for your fantastic review! We're thrilled to hear that you find Trendsi great, with a wide range of products and easy-to-use features.

We're proud to have Gretle on our team, and we're glad to know that she has been able to assist you with your questions and resolve any issues. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support you!

Edited February 7, 2023

I reached out for help setting up shipping rates and Mia was exceptionally helpful in getting everything squared away in no time. So far Trendsi has great customer service, now lets see how the rest goes. Will be back to submit another review once i experience the shipping times. Thanks again Mia and Trendsi!

Once again Mia pulled through for me. Response time was fast and very helpful. Thanks again!

duckiesworld
United States
4 months using the app
ShopSocial, Inc. replied December 27, 2022

Hi, duckiesworld

Your review is such a BLESSING! We really appreciate your feedback and look forward to the growth of your business because we're here to see you WIN! Our 24/7 support is always here when you need us :)

September 2, 2023

I recently tried Trendsi and it's awesome! the selection of trendy clothes is amazing, and the prices are unbeatable, Huge shoutout to Allen with costumer support who helped me when I had issues.

Confluence Republic
United States
4 days using the app
ShopSocial, Inc. replied September 4, 2023

Confluence Republic

We're thrilled to hear that you found Trendsi awesome, with a fantastic selection and unbeatable prices! Thank you for the shoutout to Allan in customer support; we're delighted to have been of assistance. If you ever need help again or have any questions, don't hesitate to reach out.

Edited March 2, 2023

Great customer service! Chette was very helpful in getting our first order completed and making sure all was accurate!

Ole Country Outfitters
United States
4 days using the app
ShopSocial, Inc. replied April 6, 2023

Hi Ole Country Outfitters,

Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.