Reviews (3,603)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

June 12, 2023

Anya was prompt in assisting me and although you currently do not sell what I need, she provided me a helpful form.

Gabbi Swim
United States
4 days using the app
ShopSocial, Inc. replied June 13, 2023

Hi Gabbi Swim,

I'm glad to hear that Anya was prompt in assisting you and provided you with a helpful form, even though we don't currently sell what you need. It's great to know that our team is responsive and willing to support you in any way we can. If you have any other questions or if there's anything else I can assist you with, please let me know!

August 2, 2022

Just had my first sale with Trendsi and I had a few questions. Gretle was super helpful and answered my question right away. Great customer service!

a-grace-the-boutique
United States
4 days using the app
ShopSocial, Inc. replied August 23, 2022

Hi, a-grace-the-boutique

We are so glad to have you! Trendsi is here every step of the way for your business! Congratulations on your first sale and Thank you so much for the review. Please don't hesitate to reach out any time you need.

September 11, 2023

I can't say enough good things about the customer support at Trendsi. Gretle was prompt, knowledgeable, and incredibly helpful for newbie like myself. The kind of service that keeps customers coming back. Bravo!

GraceActive
United States
4 days using the app
ShopSocial, Inc. replied September 12, 2023

Hello GraceActive,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Gretle and our customer support team. We're here to help, so if you ever have any more questions or need assistance, don't hesitate to reach out. We appreciate your business and look forward to serving you again! ❤️

April 22, 2023

Mary was very helpful and she answered all my questions. She was a great help. Mary showed great customer service.

BE Unique
United States
4 days using the app
ShopSocial, Inc. replied April 23, 2023

Hi, Be Unique

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

May 10, 2023

Appreciated Angelo's help, bros a W mans. give him a raise guys. had a short simple conversation that helped me alot

AllYourNeeds
United States
3 months using the app
ShopSocial, Inc. replied May 10, 2023

Hi AllYourNeeds,

Thanks for your kind words. It's our mission to help online boutique owners like you to start and grow. Let us know if you have any feedback or questions. We are always here to help. Can't wait to help grow your fashion business together.

March 27, 2023

Mia helped me so much with all my many questions I had for her. She was so helpful. Especially someone like me that is just getting started. Thank you.

RYHOW
United States
3 days using the app
ShopSocial, Inc. replied April 5, 2023

Hi, RYHOW

Thank you for your review and we are glad that Mia was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any question or help.

November 6, 2023

Navigating Trendsi is super easy, syncs seamlessly with Shopify and the customer service is on point. Gretle was super nice and quick to answer my question in detail about an order.

Coco & Charm Co.
United States
3 days using the app
ShopSocial, Inc. replied November 7, 2023

Hi Coco & Charm Co.

That's awesome to hear! We're thrilled that you found Trendsi easy to navigate and that it syncs well with Shopify. It's also great to know that our customer service, especially Gretle, provided you with a quick and detailed response. We're here to make your experience as smooth as possible! 🚀

Edited October 5, 2023

So disappointed. Trendsi may have nice clothes, HOWEVER, I didn't know some of my products in my store are from China, which means, whenever China goes on a holiday, the "Shipping Delay" dates will pop up in your store for your customers to see. Trendsi needs to fix this problem. I have removed the tags and they still keep popping up. I have worked with several Trendsi reps and none of them were able to help. I will be looking for another wholesaler. Very disappointing!

Social Girl
United States
4 months using the app
ShopSocial, Inc. replied June 26, 2023

Hi, Social Girl

We appreciate your feedback and we are delighted that you find value in the services that we offer. Please feel reach out again if you need help in the future! We are available 24/7

April 29, 2023

Chette was amazing and quick at answering my questions to the fullest. I would absolutely recommend this company

NomadFit
United States
3 days using the app
ShopSocial, Inc. replied April 29, 2023

Hello, NomadFit

I'm glad to hear that you had a great experience and that Chette was able to help you in a helpful and timely manner. I will make sure to pass along your kind words to Chette. If you have any further questions or concerns, feel free to ask and I will do my best to assist you.

October 2, 2023

Chette did a great job in assisting me , she my my job a lot easier

NexGen
Grenada
3 days using the app
ShopSocial, Inc. replied October 3, 2023

Hello NexGen

Thank you for your feedback! We're thrilled to hear that Chette did a great job in assisting you and made your job easier.

Our team is dedicated to providing the support you need, and we're here to help whenever you require assistance. If you ever have more questions or need further support in the future, please don't hesitate to reach out. We're here to support your success!