Reviews (3,605)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

April 8, 2022

I added the app to my online store in order to offer a larger variety of products. I'm not very technical so I was a little weary. The assistance Angelo gave me on the support chat was outstanding! He walked me through everything step by step! So far this has been a great experience.

3 Blondes Boutique
United States
3 days using the app
ShopSocial, Inc. replied April 14, 2022

Hi, 3 Blondes Boutique

Thank you so much for your kind words and we are so glad to have you! We'll make sure to pass along the compliments to Angelo and we encourage you to reach out to our amazing and 24/7 customer support for any questions.

September 21, 2023

Very good app and easy to use. I will recommend Trendsi to anyone interested in online fashion sales. Gretle was very patient and courteous as she assisted me simlessly.

Chinnystores
United States
2 months using the app
ShopSocial, Inc. replied September 22, 2023

Hello Chinnystores,

Thank you for your kind words! We're thrilled to hear that you had a great experience with Trendsi and with our helpful team member, Gretle. We appreciate your recommendation! If you have any further feedback or questions, feel free to reach out. Happy shopping!

October 18, 2023

Trendsi has everything to open a nice shop and try the dropshipping route. Congratulations also to the assistance, and excellent user experience, and thank you Gretle for your kindness.

Now I just have to hope I start selling!

lovethisoutfit.com

Love This Outfit
Italy
2 months using the app
ShopSocial, Inc. replied October 20, 2023

Hello Love This Outfit,

That's fantastic to hear! 🚀 You're all set for success with Trendsi. Gretle and our team are thrilled to have you on board. Here's to a thriving shop and booming sales! 🌟 Best of luck! We're hopeful we can earn that one last star and make it five! ❤️

August 2, 2023

Spoke with Allan in customer service. He was very helpful and had answers to all my questions. The chat feature made it easy to communicate.

Illbility
United States
3 days using the app
ShopSocial, Inc. replied August 3, 2023

Hello Illbility

Thank you for your positive feedback! We're glad to hear that Allan was very helpful and provided answers to all your questions. Our chat feature is designed to make communication easy and efficient, and we're pleased that it worked well for you.

If you have any more questions or need further assistance in the future, don't hesitate to reach out. We're here to help and provide excellent support whenever you need it. Thanks again for choosing us!

December 12, 2022

Great, unique products, tons of stuff. Allan was super helpful!! He approved my document immediately so I could start placing orders right away. Thank you so much!!

Dowaii Studios
United States
3 days using the app
ShopSocial, Inc. replied December 21, 2022

Hi, Dowaii Studios

We are delighted to hear that Allan was able to provide you with the customer experience that you deserve. Thank you for your feedback and please don't hesitate to reach out anytime, we're here for you 24/7 ❤️.

January 27, 2023

I had some questions about orders my customers place & Allan had all the answers for me. Thanks for the amazing customer service!

4LittleWomenCompany
United States
3 days using the app
May 5, 2022

Very easy to set up. Support team, Angelo, was speedy at answering my newbie questions! My next fave app on my store!

Fashion Hive Boutique
United States
3 days using the app
ShopSocial, Inc. replied May 15, 2022

Hi, Fashion Hive Boutique

Thanks for your review. It's our pleasure to help online boutique owners like you start and grow. We will always be your trusted partner and can't wait to help you score more sales.

July 7, 2023

I was very happy with trendsi at first, I am a men's clothing and jewelry storeowner, and loved their selection (although pretty small) up until all of a sudden they removed their ENTIRE men's selection. I am really hoping they add them back as I already have made ads and have used many of their products in my store.

Alpha Attire
United States
3 months using the app
Edited July 5, 2021

I wish there was a way to import the products by selecting multiple at a time versus one at a time. Other apps have this ability. However I like how I don’t have to edit the title or description unlike orberlo with Ali express. Contains very good titles and descriptions.

Modelo Fashion
United States
3 months using the app
ShopSocial, Inc. replied July 3, 2021

Hi Modelo Fashion,

Thank you for your review! We are glad that you like the titles and descriptions of our products. We wanted to reach out regarding your point about importing multiple products. There actually is a way to import many products into Shopify via Trendsi: you can create a collection, add all the products you want to import to the collection, and then import everything in one go by importing the collection.

You can see a tutorial of this feature here: https://help.trendsi.co/knowledge/add-products-and-set-pricing

We have also recently added new features to help you import items. For instance, you can bulk edit prices: https://help.trendsi.co/knowledge/price-rules

You can also bulk edit product types and tags: https://help.trendsi.co/knowledge/managing-product-type-tags-and-status

Please feel free to reach out if you have any questions or feedback about our features, we want to give you the best service possible and help you grow your business!

Edited October 26, 2021

Trendsi is really great for small shop owners looking to import high quality items with a team of people ready to answer your questions at any moment. Maria helped me today with requests for new items. While it's new and still working out a few kinks, I think it will go far as it continues to grow. Great app.

Zeal Apparel
United States
2 months using the app
ShopSocial, Inc. replied October 29, 2021

Hi Zeal Apparel,

We are so grateful for your kind review. Trendsi is here every step of the way for your business! Thank you so much for the review and please don't hesitate to reach out any time you need.