Reviews (3,785)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for fashion dropshipping, praising its high-quality Luxe collection and size inclusivity. They appreciate the fast shipping, easy integration, and efficient inventory management. The user-friendly interface aids in managing dropshipping tasks like item importation and creating favorites lists. Exceptional customer service is also noted, with a responsive and professional support team that resolves issues promptly, often in real-time via chat.

Edited November 5, 2021

I was happy with this app until I received 1 order, it's been 5 days and they haven't sent it yet, my customer is very angry asking for a tracking number which I still don't have, It's like buying from Aliexpress. Also they have a lot of products out of stock, I imported 600 products to my store with variants. When I open any random product a lot of sizes and colors are always out of stock, very ...

Huppa.net
United States
15 days using the app
ShopSocial, Inc. replied October 22, 2021

Hi Huppa.net,

We are so sorry to hear this and this is definitely not the normal experience of our orders and services. We will investigate on your order and give you an ...

Edited March 27, 2022

Would be nice to let people know that every single item is made only for women before allowing you to have access to our store's information and data.

XOTYK®
United States
15 days using the app
ShopSocial, Inc. replied March 28, 2022

Hi XOTYK®,

Thank you for your feedback, we will be sure to include the types of products we currently carry in our Shopify listing. Rest assured, if you install our app and ...

January 20, 2022

Price doesn't import in anything but USD - be aware... which led me to the next problem. There's no way to push pricing rules throughout your store to already added products. That means if you want to change hundreds of products you'll need to do them manually. 1 star for ease of importing products, but the fundamentals of dropshipping are to automate products imports and pricing and concentrate ...

Tokyo Takeaway
Australia
15 days using the app
ShopSocial, Inc. replied January 20, 2022

Hi Tokyo Takeaway,

This is Sherwin, co-founder of Trendsi. We really appreciate your feedback and this is what helps us grow. We are sorry for the inconvenience that you have ...

June 2, 2023

The customer service representatives at Trendsi are always helpful and responsive to my inquiries. With Allan's assistance, I always receive the answers I need and have my issues resolved. Thank you very much!

Trendsi offers affordable prices for their products, and the quality is excellent. They are also user-friendly. The only drawback is that the products can only be shipped within the United ...

Passion Present
Hong Kong SAR
13 days using the app
ShopSocial, Inc. replied June 3, 2023

Hi,

Exceptional customer service is very important to us and we are glad Allan was able to provide that to you. We will make sure to pass along the compliments to her. Thank ...

June 21, 2023

good customer service thank you everything was corrected
thank you i cant help to get more help when i needed it very helpful

STYLEZ FOR YOU
United States
12 days using the app
ShopSocial, Inc. replied June 21, 2023

Hello STYLEZ FOR YOU,

You're welcome! We are glad to hear that your issue was resolved and that you received good customer service. Exceptional customer service is very ...

March 21, 2023

Fast customer service. Thank you Angelo. Love this app better than the other app I used to use before.

Red Petals Candles
United States
About 9 hours using the app
ShopSocial, Inc. replied March 25, 2023

Hi, Red Petals Candles

Thank you so much for your review. We love you back and we are so glad that our team was able to provide you with the best service that you deserved. ...

June 2, 2022

I was just on with CS in the chat bubble! This is the second day i have been in the chat and they have been awesome. *Chette* was very helpful and patient with me as I tried to get a website issue resolved. Also Hannah over on FB has been awesome.

boutiqueonthecreek
United States
11 days using the app
ShopSocial, Inc. replied June 15, 2022

Hi, boutiqueonthecreek

We're glad that you found Chette helpful! We'll make sure to pass along the compliments and if you need help again in the future, please do not ...

Edited March 10, 2023

I received help from the representative Angelo. He went above and beyond to help with the issue I was having with syncing the App to my account. He was very friendly and quick in responding to my needs. I look forward to doing business with this company.
Angelo has exceptional customer service skills and was a pleasure to interact with!

Thank you Angelo! <3

Style Approach
United States
About 9 hours using the app
July 1, 2021

I have not started using it yet but it seems great. A few things that would be even greater is a wider selection of accessories such as sunglasses, handbags, purses, etc. Also, some of us are already using other dropshipping apps which have return policies of 30 days so it's kind of hard to implement 7 days into our return policy as we already have it set to 30 days. Those are the only two things ...

TrendsGlow
United States
10 days using the app
ShopSocial, Inc. replied July 3, 2021

Hi TrendsGlow,

Thank you for your review! We are very grateful for your feedback, which we take seriously. We would like to address your specific points below:

1. We are ...

June 24, 2021

Their items are trendy, images are very professional and prices are reasonable. Customer service is very friendly and answers my questions clearly and promptly. I have not tried ordering from them as they don’t accept Paypal. I just wish they accept Paypal in the future.

Kawaii Soul
United Arab Emirates
9 days using the app
ShopSocial, Inc. replied June 27, 2021

Hi Kawaii Soul,

Thank you for your review! We are sorry that you cannot use Trendsi yet. We are working to add Paypal to Trendsi, and we hope to help you grow your sales soon ...