Trustify: Review & Testimonial

Trustify: Review & Testimonial

Reviews (655)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for importing and managing customer reviews from platforms like Amazon, AliExpress, Google, and Etsy. It supports SEO with Google Review Rich Snippets and offers customizable review widgets that integrate seamlessly with online stores. Features such as bulk import via CSV, customizable displays, automated emails, and in-depth analytics are particularly valued for enhancing customer interactions and the visual appeal of stores. The app is praised for its quick setup, ease of use, and responsive customer support, with staff members like Joyce and Vincent receiving special commendation. Merchants appreciate the significant value it adds, even on the free plan, making it a popular choice for enhancing brand trust and professional appearance.

April 7, 2024

Amazing customer service they really try to help u. clean app even for the free its amazing value

Vivaro
Netherlands
28 days using the app
Trustify (Omega) replied April 13, 2024

We're so glad to hear that you're enjoying our app, Amazon Reviews Importer & UGC! 😊 Providing top-notch customer service is one of our priorities, and we're thrilled that our team was able to assist you. 💪 It's fantastic to know that you find value in our free version as well. We're always here to help, so if you ever need anything else, just let us know! Happy importing! 🚀🌟

April 17, 2024

Great app and great customer service. I needed help with a small design issue on my site and the support answered within minutes and solved it for me.

Flexbox
Sweden
2 days using the app
Trustify (Omega) replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your feedback! We're delighted to hear that you find our Trustify Reviews Importer +UGC app great and that you had a positive experience with our customer service. Providing quick and effective support is our priority, and we're glad we could assist you with your design issue promptly. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! 😊🚀

February 27, 2024

A smooth experience, easy navigation and guidance into making my website more user-friendly and authentic all thanks to Tracy! Remarkable and great customer service as always.

NOOKS ADVENTURE
Canada
6 months using the app
Trustify (Omega) replied February 28, 2024

🌟 Tracy deserves a round of applause for providing a smooth and remarkable experience! 🎉👏 We're thrilled to hear that your journey with Trustify was made easy with seamless navigation and guidance. 💻🚀 Tracy's commitment to making your website more user-friendly and authentic is truly commendable. 😊🌈 We appreciate your kind words about our great customer service. If you ever need further assistance, Tracy and the rest of the team are here for you! 🤝💙 #SmoothExperience #UserFriendly #GreatCustomerService #ThanksTracy 🌐🌟

March 6, 2024

It's a great app there are 3 things that I really like
1. Very clean and easy-to-understand UX for admin.
2. There is a beautiful UI on the front-end page.
3. Great customer service, Grace gave me a great experience helping and really helpful and efficient!

Good Vibe Galaxy
Taiwan
4 months using the app
Trustify (Omega) replied March 8, 2024

🌟 We're delighted to hear your positive feedback! 🚀 Your satisfaction is our priority, and we're always working to enhance your experience. Stay tuned for more exciting options and features to make our app even better! 🌈✨ Thank you for being part of our journey! 🙌 #MoreOptionsComingSoon #AppEnhancements #CustomerFeedback 🚀🛠️

August 7, 2024

good

EENOUR
Hong Kong SAR
About 5 hours using the app
Trustify (Omega) replied August 8, 2024

🌟 Thank you for your feedback! We're glad to hear you think the Review Importer Google Reviews app is good. 😊 If you have any more questions or need assistance, feel free to reach out. We're here to help!

Edited March 13, 2024

Update: I'd given them 5 stars anyway because the app works great but I have since asked if they could change the way they output structured data from the app (nothing wrong with the app, just something that worked better with my store). They had it done and sorted in a day. Incredible customer service.
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Great app. Was up and running very quickly, plenty of options to customise the look of the reviews as well as content and layout of review request emails etc. The app also provides structured data which supports review snippets in google - this works out of the box.
If importing reviews from Amazon then the limit will be 100 - this is an Amazon restriction not the app - I used a .csv upload instead of the auto import and it worked great - the template provided is super easy to use.
The support is also very responsive and friendly and the pricing plans seem to be good value for money.
We've only been set up with the app for a couple of days, but we're impressed and its working well for our store.

Edith & George
United Kingdom
7 days using the app
Trustify (Omega) replied March 8, 2024

🌟 Your comprehensive feedback made our day! 🚀 We're thrilled that you found our app easy to set up with a plethora of customization options, including the seamless integration of structured data for Google review snippets. 🌐💻 The 100-review limit from Amazon didn't stop you, and we're glad the .csv upload worked smoothly with the provided template.

Our responsive and friendly support team is always here to assist you, and it warms our hearts to know that our pricing plans offer good value for money. 🛍️💖 We're excited to be a part of your store's success, and we look forward to supporting you as you continue to thrive! 🌈✨ #ThrivingTogether #CustomerSuccess #EasyIntegration #TopNotchSupport 🌟🛠️

May 7, 2024

WOW! The support goes far beyond the typical 'How-to.' I had a question about importing reviews, and next thing I know, while I was waiting for instructions, Tyler had already imported all my reviews. Fantastic! The layout and options are far superior to those of most generic review apps out there!

Unscreen Yourself!
United States
38 minutes using the app
Trustify (Omega) replied May 9, 2024

We're thrilled to hear that our app has met your expectations and that you found it super easy to use! 🌟 It's fantastic to know that our support team could quickly resolve your issue with the carousel feature. Thank you for taking the time to share your positive experience with Product Reviews+Amazon Reviews. We appreciate your feedback and are here to continue providing great products and support whenever you need us. 🚀👍

August 29, 2024

Excelente aplicación y muy buen soporte, son super rapido

Versatis Parches
Chile
About 2 hours using the app
Trustify (Omega) replied September 8, 2024

¡Muchas gracias por tu comentario! 😊 Nos alegra saber que estás satisfecho con la aplicación y

March 25, 2024

Switching from another review app, the contrast in the attentive care provided by the support team is stark. I will certainly choose the full package once my store becomes successful.

Meitonics Malaysia
Malaysia
27 days using the app
Trustify (Omega) replied March 27, 2024

We're thrilled to have you join us after switching from another review app! 🌟 Thank you for recognizing the attentive care provided by our support team. We're dedicated to ensuring your experience with our Amazon Reviews Importer & UGC app is exceptional every step of the way. We look forward to supporting you as your store grows, and we'll be here to assist you whenever you're ready to upgrade to the higher plan. If you have any questions or need further assistance, don't hesitate to reach out. Here's to your store's success! 🎉🚀

March 28, 2024

Recommedned
Really great app, very competitive prices.
and finally, amazing support, which i always seek.
Thank you Andy, you are the best.

Jolia
United Kingdom
2 months using the app
Trustify (Omega) replied March 30, 2024

We're thrilled to receive your recommendation for our Amazon Reviews Importer & UGC app! 🌟 Thank you for your kind words and for highlighting our competitive prices. 💰 We're delighted that you've found our support amazing, as providing exceptional service is our top priority. 🚀 Andy appreciates your shoutout; we're here to ensure your experience is the best it can be! 😊 If you ever need further assistance or have any questions, don't hesitate to reach out. We're always here to help! 🌟