Trustify: Review & Testimonial

Trustify: Review & Testimonial

Reviews (734)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to import reviews from platforms like Amazon and AliExpress, enhancing customer trust and consolidating social proof. It features extensive customization, seamless integration with Google Review Rich Snippets for improved SEO, and an intuitive interface. The responsive customer support and valuable free plan options, including automated emails and detailed analytics, are also highlighted as key benefits.

December 21, 2023

very amazing features for free and outstanding coustumer care just love it

PHABIZ
United Kingdom
6 days using the app
Trustify (Omega) replied December 24, 2023

Thank you for your enthusiastic feedback! 🌟 We're thrilled to hear that you love our app's amazing features. We take great pride in providing outstanding customer care, and it's wonderful to know that you had a positive experience. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing our app! 😊🙌

January 15, 2024

Very fast service and the app is very nice and integrated with Shopify. Thank you Lynn !

Glowlena
Canada
1 day using the app
Trustify (Omega) replied January 17, 2024

Hey there! 🚀 We're thrilled to hear you had a zippy experience with our service! 🌟 Our app's seamless integration with Shopify aims to make your life easier. A big shoutout to Lynn for spreading the joy! 🎉 Thank you for your kind words! 🙌 #HappyCustomers #SpeedyService

January 1, 2024

love the app easy to use and user friendly support team is very good as well

FemmeSilk Emporium
Jamaica
About 1 month using the app
Trustify (Omega) replied January 3, 2024

Thank you for sharing your positive experience with our app. We appreciate your feedback on its user-friendliness and the support team. If you ever have suggestions for improvement, we'd be interested to hear them. Your insights help us enhance our services.

Please feel free to contact us at our live chat support or email support@omegatheme.com if you have any further comments or if there's anything specific you'd like to discuss. ;)

March 8, 2024

Easy to setup, works like a charm and customer support is very fast and efficient. Joy was most helpful and polite when assisting me in the setup process.

TechSpree
United Kingdom
About 12 hours using the app
Trustify (Omega) replied March 10, 2024

Thank you for sharing your positive experience with Trustify! 🌟 We're thrilled to hear that the app was easy to set up and is working seamlessly for you. 👌 It's great to know that our customer support team, especially Joy, provided fast and efficient assistance during the setup process. 😊 We take pride in delivering a user-friendly experience and excellent customer service. If you have any further feedback or questions, feel free to let us know. We appreciate your support! 🚀

February 18, 2024

It's the best app for reviews

Jet Fan X
Italy
2 months using the app
Trustify (Omega) replied February 19, 2024

🌟 Thank you so much for your positive feedback! We're thrilled to hear that you think our app is the best for reviews. 😊 Your support means a lot to us, and we're committed to providing an excellent user experience. If you have any suggestions or if there's anything specific you love about the app, feel free to let us know. Happy reviewing! 🚀👍

June 16, 2024

Great assistance from the Support team.

BetterPrintzz
United Arab Emirates
About 1 hour using the app
Trustify (Omega) replied June 17, 2024

Thank you for your feedback! 😊 We're thrilled to hear that you received great assistance from our Support team. If you have any more comments or need further assistance, feel free to reach out. We're here to help! 🌟

Edited February 24, 2024

Dont waste your time. They have your reviews deleted days after seriouus work on your review. wake up to see them gone like magic

Amar-T Calzados y Complementos
Spain
5 days using the app
Trustify (Omega) replied February 20, 2024

Hi,
We're truly sorry to hear about your experience, and we appreciate you bringing this matter to our attention. We understand the frustration that comes with investing time and effort into a review, only to have it disappear unexpectedly.

We take the integrity of our review system seriously, and we are committed to ensuring that genuine feedback from our users is valued and preserved. We would like to investigate this issue further to understand what may have caused your review to be deleted.

If you could provide us with some additional details, such as the date and the specific content of your review, it would help us in conducting a thorough investigation. Please check your email to see our email to you regarding this matter. We assure you that we will do our best to resolve this matter promptly and transparently.

Once again, we apologize for any inconvenience you may have experienced, and we appreciate your understanding as we work to address this issue!

April 7, 2024

good customer service

WHATBAE
United States
About 1 month using the app
Trustify (Omega) replied April 13, 2024

Thank you for your feedback! We're delighted to hear that you had a positive experience with our customer service team. 😊 At Amazon Reviews Importer & UGC, we strive to provide excellent support to all our users. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help! 🌟🛠️

January 20, 2024

Cool

Amazing HomesFinds
United States
3 months using the app
Trustify (Omega) replied January 22, 2024

Hi. Thank you for taking the time to share your thoughts on our app. We're glad to hear that you find the app cool and appreciate your words.

However, we noticed that you rated the app with two stars, and we want to ensure that your experience aligns with your expectations. If there are any specific features or aspects you feel could be improved, we would love to hear more from you. Your insights are crucial to our ongoing efforts to enhance the app and provide a better experience for all users.

Feel free to reach out to our support team at support@omegatheme.com with any additional feedback or suggestions you may have. We value your input and are committed to making our app even better based on your insights.

Thank you for choosing our app, and we look forward to the opportunity to address any concerns you may have.

June 15, 2024

not bad

Deshopido
Germany
12 minutes using the app
Trustify (Omega) replied June 17, 2024

Thank you for your feedback! If there's anything specific you think we could improve, please let us know. We're here to ensure you have a positive experience with our app!