Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its unique feature of allowing customers to upload images with their reviews. It can import reviews from various platforms and display them attractively, enhancing brand credibility. The app offers customization options and supports review snippets in Google, improving search visibility. It also provides a free plan with a rich feature set, making it a cost-effective solution. Merchants have praised its responsive customer support and the developers' openness to feedback and suggestions.

June 1, 2022

Facebook Reviews presents reviews appealingly on our site, except that it stops, without warning, every 60 days, and needs "rebooting" (reauthorization of its FB token). So prepare to keep an eye on your reviews page forever, and for regular visits to the app admin page, if you intend to use this app.

Joeveo
United States
Over 3 years using the app
Trustify (Omega) replied June 1, 2022

Hello,
Thanks for taking the time to let us know your issue and we are sorry that our app has not met your expectation.
We are striving to ensure every customer is satisfied with our business so all feedback is always treasured at Omega.
I've shared your review with the dev team, and we would love for you to get back to us via email (contact@omegatheme.com) or chat so we can get our dev to check specifically your case and improve things for your best experience with our app.
Please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

April 5, 2020

Love this app! So helpful especially since I initially launched my online store 4 years ago and used Facebook as my main selling platform then. It's so great that I still get to use all the reviews I got from Facebook and effortlessly synced it to my website. Amazing! Looking forward to more features this app can bring in the future, like review pop-ups or more widget styles. Thank you!

Rob and Mara
Philippines
About 1 month using the app
April 15, 2018

Customer service is amazing!!! I had no clue what I was doing, and really felt stuck. A quick email on a Saturday (in Australia, probably Friday night in USA) and it was replied to immediately ! A few back and forth conversations with Kien and BAM it Was all done! NOW my new Shopify website www.millycruze.com shows up wth reviews that customers have left me on facebook!! Looks AMAZING.
I highly recommend.

Millycruze Clothing
Australia
About 1 month using the app
Edited July 24, 2019

Easy to use! Had some issues messaged them with 15 min it was fixed and they made it look even better! Awesome integration the strength of a Facebook review goes along way to making them checkout!

Lifestyles Coffee
Canada
About 1 month using the app
October 6, 2020

Thanks for such a quick response and a great app, it is what's I was looking for. Amazing customer service

BPM Earplugs
United States
About 1 month using the app
June 1, 2021

Great app, easy to use, easy to customize. The support team very helpful and responsive, helped solve a problem I had instantly.

Farmbox Co.
Australia
About 1 month using the app
January 27, 2020

We love this app as it helps publish our customer reviews from Facebook effortlessly. Neat app backed by great support. Go for it!

Super Deodorant
Canada
29 days using the app
Trustify (Omega) replied February 3, 2020

Thank you for feedback.

We hope that the app will bring to you more benefits in the future.

October 12, 2021

Para a Pakinha Adesivos do Brasil é uma ótima Prova Social. Layout Simples, mas funciona bem. Parabéns!

PAKINHA ADESIVOS
Brazil
26 days using the app
Trustify (Omega) replied October 13, 2021

Hi PAKINHA ADESIVOS,

Thank you for taking the time to share this positive rating! We will make sure to share this with the whole team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team

December 18, 2018

Looks good so far. Havent set up yet but im super optimistic. Seems like a really reasonable price and good value

LIVE SPRING WATER
United States
26 days using the app
November 13, 2018

I had quite a bit of trouble getting this to work and the customer service was fantastic! I had actually deleted the app as I am not computer literate and they were fast to follow-up and find out why and fix the issue so I am now a customer. Thanks a million!!!

The Zuri Collection Zim
Zimbabwe
24 days using the app