Trustify: Review & Testimonial

Trustify: Review & Testimonial

Reviews (732)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to import reviews from platforms like Amazon and AliExpress, enhancing customer trust and consolidating social proof. It features extensive customization, seamless integration with Google Review Rich Snippets for improved SEO, and an intuitive interface. The responsive customer support and valuable free plan options, including automated emails and detailed analytics, are also highlighted as key benefits.

Edited January 11, 2020

Very nice app I like it. I would say that everyone should use this great app. It is something all online store must use on a daily basis. I would like to see a million people use this app on a regular basis like I intend to start doing. I think this is a great way to attract new customers to your online store. I just think it will increase my sales and if it does I will be very happy that I chose to use this app.

cityofcigars.com
United States
2 days using the app
May 18, 2024

versao gratuita é um lixo impossivel de usar.

Minha loja
Portugal
13 minutes using the app
Trustify (Omega) replied May 19, 2024

Ola,

Lamentamos que você tenha tido uma experiência negativa com a versão gratuita do nosso aplicativo. Agradecemos seu feedback, pois ele é fundamental para que possamos melhorar nossos serviços.

Gostaríamos de ter a oportunidade de apoiá-lo e ajudar você a explorar melhor o aplicativo. Um de nossos agentes entrará em contato com você em breve para oferecer suporte adicional.

Agradecemos pela sua paciência e compreensão.

August 13, 2019

Facebook reviews by Omega is exactly the app I was looking to add to our website. We love it. Kien, the technical support guru is awesome. I am not a computer expert, but managed to install the app. However, I had difficulties making it show up. I contacted the company, and in a few hours, the app was live, running like a champ on the pages I asked for. Thank you Kein!!!

Body and Soul Gettysburg bymarciabyhand
United States
About 20 hours using the app
February 12, 2024

Funciona excelente, la recomiendo 100%

BIOLACTA
Mexico
25 minutes using the app
Trustify (Omega) replied February 16, 2024

¡Qué maravilloso! Nos alegra mucho saber que nuestro servicio funciona excelente y que lo recomiendas al 100%. ¡Gracias por tu apoyo y por compartir tu experiencia positiva! Si tienes alguna pregunta adicional o necesitas cualquier tipo de ayuda, no dudes en contactarnos. ¡Estamos aquí para ti! 😊🌟🙌

December 26, 2019

Man i really needed this as i only have 2 reviews and no google placement. so thats a relieve. Hoping it helps me out a bit.

Wayneo's Roof Painting
Australia
About 3 hours using the app
Edited December 22, 2021

Good App with good support team. still on trial trying to get to know it more.
Hopefully with in weeks

The Holidays Shop
United Arab Emirates
1 day using the app
Trustify (Omega) replied December 22, 2021

Hello The Holidays Shop,

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Have a great day!
Kaylee - Omega Team

March 1, 2021

lack of customization, look awful on site, letters are to small, no preview live of the widget.......

Bolpromex
Mexico
About 7 hours using the app
Trustify (Omega) replied March 1, 2021

Hi

Thanks for your feedback and sorry for any inconvenience our app might cause you.
Our app does have the settings and preview layout for you to customize in the app, but we are not sure how would you like to display it.
We have contacted you via email and phone call, we are waiting to hear from you back so that we can support you with the customization. Please contact us.

Best regards,
Omega Team

October 27, 2018

"Add code to the theme where you want to show Facebook Reviews." - This makes no sense to someone who is not familiar with writing codes. I'm getting really frustrated with this app.

SweetCharmingPets
United States
About 2 hours using the app
Trustify (Omega) replied June 22, 2020

Hi there,

I understand your frustration, and I sincerely apologize for any inconvenience we have caused you. Even this review was few years ago, we would like to be sure that we did contact to support you as soon as we receive the information.

If you need any further assistance, please let us know.
Best regards,
Kaylee

January 9, 2018

App is difficult to configure. Once configured it still does not work properly.

Blink Couture
United States
About 1 hour using the app
Trustify (Omega) replied June 22, 2020

Hi there,

Thank you for taking the time to leave a review for us. Although this was more than 2 years ago, we wanted to let future customers know that we did reply right away and supported you to resolve the problem.

In any case you still need our help, please don't hesitate to contact us.
Best regards,
Kaylee

October 19, 2017

Why would they say it's free when it's not?!

My Golden Pet
Portugal
2 minutes using the app
Trustify (Omega) replied June 22, 2020

Hi there,

Even this review was few years ago. We would like to thank you for taking the time to leave a review for us, we always appreciate hearing from our customers. As indicated on our description, our app is free for 14 days for our customer to use then it will be charged. If you would like to discuss again the plan, please feel free to contact us via contact@omegatheme.com.

Kind regards,
Kaylee