Reviews (308)
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Der Preis ist fair, die sections sehen gut aus und der Support hat super geholfen.
Perfect assistance with tech support and resolving all backend questions and issues. I really appreciate the support.
Please keep it up.
KC Hardware
Carlos Maleville
(818) 497-0145
I was contacted by a client who was asking how to leave a review on my site and was frustrated with the instructions. I went to my site and noticed that the stars and leave a review were no longer appearing. I attempted to log back in to my admin, and the app would not load. I opened another browser and looked at my listings, and all of my reviews are gone.
I had previously contacted their support on multiple occasions regarding other issues, and those were unsuccessful. I recommend that you weigh all other options and use them as a last resort.
Apologies for this, Cloudfare had an outage yesterday and our servers are under a huge amount of load trying to catch up.
https://www.independent.co.uk/tech/cloudflare-down-twitter-not-working-outage-b2867367.html
We are currently trying to manage the situation to get the servers back up to date quicker, and apologies for the issue, but unfortunately it was out of our control.
Kind Regards, Dan
This is a very expensive app that does not work. The app is supposed to sent emails to clients who previously purchased items. The app stopped doing this about 4 months ago but has still charged me $100.
Thank you for your review and apologies for the delay, this app in under new management now and we are dedicated to developing the features and resolving any issues. I can see you are using the app again and can see emails are being sent out correctly. Please note the plan you are on has a limit so not all customers will be getting review requests, our new unlimited plan is much better value and captures all orders.
The app is really well put together and the overall design is sleek and professional. I'm very happy with how the reviews interface looks on both product and collection pages—it fits in beautifully with our store's aesthetic. I initially had a bit of trouble getting the star ratings to display properly, but the support team responded quickly and fixed the problem. Really appreciate how fast and helpful they were. Solid app and great service!
They scammed me, I paid and they said i reached my 10 000 review request quota when i only had 1 000 orders, I sent them an email 12 February and till today I am waiting for a resolution!!!
Even though we had some troubles setting everything up, the support was extremely helpful to resolve the issues. Now we're on a paid plan just because of we know we have this backup. Today, this app and the team is our only solution for getting our Amazon reviews into our Shopify store
We have been working with the team at TrustReviews for a few weeks now and I have been impressed. They are very responsive and have been extremely helpful in setting everything up and answering any questions we have.
The performance of the app has been great so far. We have switched from a higher priced app and feel TrustReviews is our better choice. We are looking forward to seeing our customer reviews through this holiday season.
Great app and customer service! was able to chat quickly with Shahroz who helped me make all the updates and customizations I wanted to make so the widget would match my website. He even added custom CSS :)
Amazing tech support. So responsive! The app is pretty easy to use so far and I love how you can import Amazon reviews to your website to get real reviews written by real customers. They also even have auto import feature to import newly written Amazon reviews to your site. I like the look and feel the how the reviews are shown and they offer a few different styles to fit your needs.
