Reviews (35)
Refine
-
By rating
Today we have uninstalled the app Twik from our store.
It had become very difficult to track the deliverables of this app. We were on the legacy plan and we were told that all the features will be available for us as we were one of the first users of this app.
However, it was disappointing that neither the team kept their promise nor the app looks to be any more as useful as before
Thank you for your feedback. We are very happy to work with you!
Our basic automations are menu sorting, products sorting, analytics integration and currency localization. With twik plus you can explore our advanced automations. If you are interested, send us an email and we would be more than happy to tell you all about it.
We absolutely love TWIK! Talk about an app that WORKS & pays for itself! We've had the TWIK app plugged into our Shopify site for over a year now and the results speak for themselves. Average Order Value, Conversion Rate, Add To Cart Frequency, and of course REVENUE...every single metric that matters is better since partnering with TWIK! Can't wait to see what they come up with next. We're huge fans!
We are running a jewelry store and we saw excellent results with this app. The good part about this app is that you don't need to do anything or set up anything, it works completely automatic. Was Supper helpful for our store!
I was having a lot of trouble understanding the Twik application I was thinking that it did not help or do anything for my store. When I connect with customer support Boaz was so amazing he really took the time to help me and explain the Twik app on my store we also did a Zoom meeting.
Thank you for taking the time to leave us such a great review!
We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Thank you again for your feedback, and we look forward to talking to you again!
I have been using it for a few months and signed up for their cro services Very sloppy work at times had to check it a lot, I lost customers to the glitches and had people complaining about the currency being changed to dollars when we are in euros (they couldn't change it back), I gave the team a few chances but its always one thing or another, some of the features would pop up twice or load on the website like something from windows 2000, I do wish them the best of luck as they are nice guys
We are sorry to hear about your latest experience with our service. Following our many conversations before you disabled our service, it is considerable to say that during the period twik was installed on your website, it had reached its business goals. However, we understand the issue you have encountered and are deeply sorry for the poor experience. As mentioned in our recent correspondence, the issue you have experienced is corrected for all of our customers. We truly hope to collaborate with you in the future, and we wish you the best of luck in accomplishing your goals.
I've been using this app for a few months now. Do doubt, the best I have encountered regarding its purpose: customers do see the categories sorted in a customized way, and ATC's CTR has increased significantly! I am able to monitor my shop's performance and manage it better! Thank you! great job!
Thank you for your kind review, we're happy you're enjoying twik and truly appreciate your feedback. Our team is always available shall you require any farther assistance or want to consult with us.
Thanks, and wishing us continuous growth together :)
I can't recommend Twik enough! Since using their platform, we've seen a significant profit and key metrics uplift. Their personalized support is top-notch, always there to help us succeed. Excited about what the future holds with Twik by our side.
Thanks for the 5-star review! We're glad to hear that Twik has already had such a positive impact on your business, and our goal is to ensure you continue to see results. If you need anything, please don't hesitate to reach out.
Love this app! The best customer service. Thank you, Michael. He actually did a Google meeting with me to help fix my issue. I think the issue was on my part. However, they are fixing it and I want to thank you so much for your time.
Thank you, Nikki!
We appreciate your trust in twik, and it is our pleasure to help your store grow.
Please always feel free to reach out with any questions or concerns.
So far so good. Service was quick and knowledgeable, answered my questions and made asked for customizations. Twik appears to be more than paying for itself so far.
Thank you for your kind words! It's wonderful to hear that our service and customizations have been helpful. We eagerly anticipate your continued success with twik.
good app for automaticlly organizing the products on your website to customer needs. there are also analytics that show you how many sales were made due to this feature.