Reviews (73)

Overall rating
3.8
Counts per rating level
  • 70% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 4% of ratings are 2 stars
  • 22% of ratings are 1 stars
February 8, 2021

good app for automaticlly organizing the products on your website to customer needs. there are also analytics that show you how many sales were made due to this feature.

Woodie
Israel
Over 1 year using the app
May 3, 2023

Twik appealed to us as we have a very large catalogue and needed to help customers find what they're after. Customer support has been great and it seems to be running smoothly and already making a difference to our revenue.

Erilan
Australia
Over 1 year using the app
Twik Technologies ltd. replied May 4, 2023

Thanks for sharing your experience with twik!
We're thrilled to hear that our app has helped you improve your customers' shopping experience and boost your revenue. Our team is always here to support you. Please don't hesitate to reach out if you need any assistance.
We're grateful for your support and excited to see your continued success with twik!

Edited January 25, 2023

All are a joke. I have lost the trust. I am not finding any button to unsubscribe and all months they are continuously charging me. It is just a scam, too bad, sorry. I am asking a refund of all money they have taken from me. PLEASE REFUND ME ALL

HD Imperial
Belgium
About 1 year using the app
Twik Technologies ltd. replied January 26, 2023

Thank you for bringing this to our attention. We apologize for any confusion. We understand that you have had trouble unsubscribing and have been charged for using our app. We would like to remind you that disabling the app via settings does not remove it, and charges may still apply.

Our team has reached out to you via email to assist you, but we have not yet received a response. Please reach out to us so we can help resolve this issue and provide a full refund if necessary. We would appreciate the opportunity to make things right and regain your trust.

August 7, 2022

I've been using this app for a few months now. Do doubt, the best I have encountered regarding its purpose: customers do see the categories sorted in a customized way, and ATC's CTR has increased significantly! I am able to monitor my shop's performance and manage it better! Thank you! great job!

Diana Rafael
Israel
About 1 year using the app
Twik Technologies ltd. replied August 7, 2022

Thank you for your kind review, we're happy you're enjoying twik and truly appreciate your feedback. Our team is always available shall you require any farther assistance or want to consult with us.

Thanks, and wishing us continuous growth together :)

June 14, 2022

Twik continuously helps us increase our sales and conversion rates, and there not many more important numbers than these.
Their dashboard and data are very easy to understand, and the implementation is also easy and seamless.
I really recommend Twik since it seems it's a "One of a kind" app.

Strongful
Israel
About 1 year using the app
January 16, 2022

Fantastic app! Absolute game changer. Increased my conversion rate significantly in only two weeks. Support team is super helpful - thank you Diana! Keep up the good work.

GlityJewels
United States
11 months using the app
Twik Technologies ltd. replied January 17, 2022

Thank you for your kind words, GlityJewels, your feedback means the world to us.
We will continue to walk the extra mile and exceed our users expectations.
Here for you anytime!
The twik team

February 3, 2023

good following up and very promising!the app works properly and is very advance. well apply to website data retrieval.

KOOT
Netherlands
10 months using the app
Twik Technologies ltd. replied February 3, 2023

Thank you for your review. We appreciate your feedback and are glad to hear that twik is meeting your needs. If you need any additional assistance, please don't hesitate to reach out.

November 26, 2022

JUST NOT WORKS . THAT PEOPLE CHARGE ME 7 MONTHS THAT RUBISH SERVICE WHEN I M CONTACT COSTUMER SERVICE BEAFORE END THE FIRST MONTH TO STOP THAT SERVICE ON MY STORE . THAT PEOPLE CHARGE 6 MONTHS EXTRA AND I M JUST NOTICE NOW . POOOR REALLY POOR . I M WANT MY MONEY BACK

SESAMA FASHIONS
United Kingdom
8 months using the app
Twik Technologies ltd. replied November 27, 2022

Client satisfaction is our top priority. Unfortunately, your message has never reached us. Please accept our sincere apologies.

You have received a full refund for your payments.

For further assistance, our team experts will contact you directly.

Edited January 28, 2022

I was having a lot of trouble understanding the Twik application I was thinking that it did not help or do anything for my store. When I connect with customer support Boaz was so amazing he really took the time to help me and explain the Twik app on my store we also did a Zoom meeting.

Pryceless Creations Clothing
United States
7 months using the app
Twik Technologies ltd. replied December 30, 2021

Thank you for taking the time to leave us such a great review!
We’re happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service.
Thank you again for your feedback, and we look forward to talking to you again!

Edited March 9, 2023

I had some trouble with Twik initially, but they went above and beyond to fix the problem and even provide me with some extra tips! Highly recommend!

Crimson and Clover Studio
United States
7 months using the app
Twik Technologies ltd. replied March 1, 2023

Thank you for the positive review! We're glad that we could help you and appreciate your recommendation. We are always here to assist you and we are excited about the opportunity to continue working together and supporting the growth of your business.