Twitter , 75 reviews

Overall rating
2.5
Counts per rating level
  • 31% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 9% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 45% of ratings are 1 stars
July 6, 2022

so confusoing i added the app a week ago still not seeing any of my products whomp whomp. Please help this feature would be great if it worked properly

J & K Distribution Co.
United States
10 months using the app
X replied July 7, 2022

Hi J & K Distribution Co, thank you for your interest. We checked your Twitter profile and saw that you have a Twitter Shop successfully enabled! Please note it’s only visible on iOS devices in the United States at this time. Thanks for using Twitter!

December 15, 2022

the catalogue sync feature is broke, I have 200 products and it only added 50 or so and they were all old. please update this and the back end UI for uploading and management. Its very clunky and behind even facebooks business manager. please contact me I would like very much to resolve these issues.

The Naptown Collective
United States
4 months using the app
July 23, 2022

I connected the Twitter sales channel, i created a products set and a already set up the storefront and it says its active (in the twitter shopping manager), but in my profile i can’t see the products catalog. Why?

extendedalpha
United States
6 months using the app
X replied July 23, 2022

Hi extendedalpha,
Thank you for your interest! We checked your Twitter profile and saw that you have a Twitter Spotlight successfully enabled! Please note it’s only visible on mobile devices in the United States at this time. We've sent you a screenshot of your Twitter Spotlight via merchant-support@twitter.com at 3pm PT today for your reference. Please don't hesitate to reach out to us if you have any other questions. Thank you!

July 17, 2022

Catalogue wont connect, and its virtually impossible to add products manually. The app isnt working to connect the shopify store products either

Klora
United States
8 days using the app
X replied July 19, 2022

Hi Klora, thank you for your interest! We noticed you did successfully sync your product catalog with 2 products, and already set up your Twitter Spotlight in Twitter Shopping Manager. Please reference our onboarding guide to publish your Spotlight (page 10) as next steps and don’t hesitate to reach out to us at merchant-support@twitter.com if you have any questions! Thank you!
https://twitter.app.box.com/s/w19e6hh1aylyo3j4rdal8vygnq8x6vvv

July 12, 2022

This is already my favorite Shopify app. I'm a Twitter first CEO and I like using the platform more than the others so I jumped at the chance to be able to display my products right in my bio. Looks so clean and setup is <1min. If you're on Twitter and don't have this app I would question your sanity.

NooWave
United States
19 days using the app
May 20, 2023

Excellent integration, easy to manage, and they do not ask for very many permissions. Twitter is an A+ Shopify app!

Cam-Arts
United States
8 days using the app
Edited July 29, 2022

Edited Review. The developer is responsive to feedback. Really limited! 50 products? We have close to 3k products The app has some products such as books as unavailable due to twitter policy? Nothing crazy just simple books about basic topics. Google doesn't have them blocked, Facebook doesn't have them blocked, Pinterest doesn't have them blocked, but Twitter does.. To setup product groups you have to search using product ID, seriously? Why not sku, upc or name? With 3k products imagine trying to find the products. If you set up as a Shop Spotlight for your products, you can only show 5 products. If you set up a Twitter shop you have a shop link that brings you to your product catalog on Twitter and the most you can have is 50 products. Appreciate the effort in bringing this app to the app store but I don't believe most businesses are going to find much value in it unless updates are made to it. Will give it a chance by not uninstalling it right away.

Siraj Islamic Lifestyle Store
United States
20 days using the app
X replied July 27, 2022

Hi Siraj Islamic Lifestyle Store, thank you for your feedback and patience! We manually reviewed your products and have now allowlisted all of them to be featured on Twitter. We know our shopping products have a maximum limit, but we’re still early in product development and are working hard to support more! We encourage you to leverage our onboarding guide to spotlight some of your best sellers to your Twitter audience today – it’s completely free.
If you have any additional questions or issues, please don’t hesitate to reach out to us directly at merchant-support@twitter.com!
Thank you so much!

Edited July 11, 2022

I am updating my previous review from a 1 to a 4.
Thanks to the assistance of the app developer, I discovered my store is seen under my Twitter profile, but only using the Twitter app on an iPhone. Because I only own an iPad Pro, I could not see it. I borrowed my daughter's iPhone and saw my store displaying properly. Hopefully Android users and tablet users will be able to see my shop as well. Thank you to the developer who answered my email within minutes of sending it.

Sheair Butters
United States
19 days using the app
X replied July 11, 2022

Hi Sheair Butters,

Thanks for your interest. We noticed that you successfully connected your Twitter account and have an active storefront on your Twitter profile. Please note that products in your shop will currently only appear on mobile devices in the US - our team was able to verify that your shop is visible on an iOS device in the US (we will be launching our Shops offering on Android shortly). Please feel free to reach out to merchant-support@twitter.com if you have any questions, thank you!

October 21, 2022

Not user friendly. Very strange to have some items pulled to be able to use. Mostly weird items that are not even actually for sale on my site. Then, when I do find a product that I want to put into a set I can't because my pictures are all too small. The way my template of my store works is that I use 212 x 250px. I would need to re-do all of my pictures to make it work. Plus, I tried to re-do one to see if I could get it to work and it doesn't.

Candle Cocoon
United States
About 24 hours using the app
Edited September 8, 2022

Amazingly simple setup. I just needed to relax and concentrate on the details, drink some coffee, and returned back with a better focus. All in all I enjoyed the process.

Online Marketing Connection
United States
2 days using the app