Reviews (189)

Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to boost revenue, notably with reports of significant earnings increases shortly after implementation. It's praised for reducing cart abandonment and increasing sales conversions through personalized SMS messages. The app features AI-driven conversational SMS, real-time analytics, and complies with SMS regulations, making it both powerful and reliable. Merchants appreciate the quick setup, customizable platform, and the exceptional customer support noted for its responsiveness and helpfulness.

June 30, 2023

Such an amazing app. Would recommend everyone to start with this app from the beginning itslef. TXTcart helps you recover orders that you did not know could be recovered

AVOXED
India
About 1 month using the app
TxtCart replied June 30, 2023

Super glad we could resolve your onboarding issues Rishabh! Look forward to much success together :)

- Rachel from TxtCart

October 25, 2023

Awesome company! Offered me a full refund when I was shutting down my store even after the billing cycle. Super quick customer service and good services in general! Highly recommend!

Modern Market
United States
About 1 month using the app
TxtCart replied October 26, 2023

We’re glad we could resolve this for you and while we’re sad to see you go, excited for when you return! Best of luck with your endeavors.

- Rachel from TxtCart

July 27, 2023

Great app, customer service is great! I was in need for a good SMS application and finally found one!

Seshae
United States
About 1 month using the app
TxtCart replied July 28, 2023

Glad you’re able to find value in the sms marketing and sms cart recovery services we provide.

- TxtCart Team

February 6, 2021

One of the best customer service I received in Shopify. I could not set up and the support team helped me through it all in a short space of time
This app is super user friendly and it has everything I needed!

Flaym Apparel
Canada
About 1 month using the app
TxtCart replied February 6, 2021

We’re glad we could assist! If you need any further help, don’t hesitate to reach out to us over live chat or support@txtcartapp.com and we’ll be sure to take care of it swiftly.

- TxtCart Support

February 6, 2021

I would definitely use this over and over again. I recommend everyone who is in search for SMS marketing, we have increase our sales 30% just by using this app
Can't recommend this app enough

nightvisionscope123
Canada
About 1 month using the app
TxtCart replied February 7, 2021

Awesome results keep up the great work! We’re glad to be a part of your success with SMS marketing and Cart recovery.

- TxtCart Team

October 30, 2023

Great app, easy to use, kind customer services and so responsive! Highly recommend!

CupComfy
Jordan
About 1 month using the app
TxtCart replied October 31, 2023

We really appreciate the positive review and are glad you found the support so attentive.

- Sara from TxtCart

February 7, 2021

My team loves this app. This app has really helped push up my conversion rate and is so easy to use Their customers service is amazing, super efficient and easy to get contact with. Highly recommend!!!

Relix Mask
Canada
About 1 month using the app
TxtCart replied February 16, 2021

We’re so glad to hear that! Thanks for sharing your awesome results. We look forward to continuing to build our relationship!

- Charlotte from TxtCart

December 30, 2022

Left it on for a few weeks LOL didn't notice i made $750 extra from abandoned carts. Would recommend!

Musoki
Singapore
About 1 month using the app
TxtCart replied December 30, 2022

Love to hear it! Now time to start utilizing those weekly campaigns as we discussed.

- TxtCart Team

July 11, 2023

best app on the market, i tried smsbump and its so glitchy this is amazing. it has conversations with your customers and your ROI is nuts!!!

LaCitee
Canada
About 1 month using the app
TxtCart replied July 13, 2023

We appreciate that testament vs SMSBump. Greatly appreciated, we are constantly working to improve the features/experience for our merchants.

- Customer Success

April 26, 2022

Great app - super easy to leave yoyur text messaging software on autopilot and our ROIs are crazy! - WH

Ethos
United States
About 1 month using the app
TxtCart replied April 26, 2022

Thanks for choosing TxtCart Will! We look forward to continuing to service your store and providing top-notch support

- Kyle from TxtCart