Reviews (202)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through personalized SMS marketing and abandoned cart recovery. They appreciate its easy setup, seamless integration with Shopify, and AI-driven conversational SMS capabilities, especially effective for high-ticket items. The real-time analytics and adherence to SMS regulations are also valued. Merchants commend the responsive and professional customer support, which quickly resolves issues, enhancing their overall experience.

July 25, 2022

Kyle was really helpful and nice! Live recover is a great way to connect with customers and have them purchase?

.
United States
3 months using the app
TxtCart replied July 25, 2022

Great chatting with you today Angel, glad we could resolve your issue with the discount code not working. Yes, our live recover functionality for abandoned cart recovery saves you time without the need for creating flows/campaigns for cart recovery purposes. Keep up the good work!

- The TxtCart Team

August 14, 2023

Its an amazing app! I absloutely enjoy using it and it has helped my store get so many more sales due to customers using texts and putting in their number

Tyler's Keychains
United States
2 months using the app
TxtCart replied August 16, 2023

Thanks so much for the kind words, we're glad to see the results on your store have been stellar! Keep it up.

- TxtCart Team

October 29, 2023

Competently answered the questions I had. Handled very professionally

VacuSculpt
United States
2 months using the app
TxtCart replied October 30, 2023

We are glad you had such a positive experience with our team and are excited to continue servicing you and your brand!

- TxtCart CX

October 17, 2022

This app is amazing. I was told to download this app by a friend, and it has been honestly amazing so far. It automatically starts conversations with people and tries to recover your abandoned cart. It is definitely worth a try, and they have awesome customer service. Highly recommend!

AssuagePains
United States
About 2 months using the app
TxtCart replied October 19, 2022

Thanks for the amazing testimony! Let us know if there is anything we can do to keep supporting you even better!

- TxtCart Support

September 22, 2023

Great customer service quick responses and amazing app recommend it.

Halloween Flow
United States
About 2 months using the app
TxtCart replied September 23, 2023

Appreciate the kind words and voucher for SMS marketing by TxtCart

- Sara from TxtCart

December 23, 2022

I'm loving the app so far. I'm already seeing the magic work within the first day and we are very excited to see more results. Kyle was really awesome and gave us some great pointers as well!

Teraschi
United States
About 2 months using the app
TxtCart replied December 24, 2022

Awesome to hear, we look forward to growing your business through conversational SMS!

- TxtCart Team

August 4, 2022

This app was honestly amazing to use! It recovered a high percentage of my orders. Before installing the app, I didn't know that SMS messages had a larger opening rate compared to emails, and not just that but this app really makes it fell as if the customer is talking to a real live person. I highly recommended if you're looking for a nice SMS Marketing App

PrimeSleep™
United States
About 2 months using the app
TxtCart replied August 4, 2022

Thank you for the vote of confidence! We’re glad to see you’re getting such great results with the software.

- TxtCart Team

Edited March 4, 2021

really helpful app and easily set up and the customer service answered all of my questions in seconds

beauteta
Egypt
About 2 months using the app
TxtCart replied March 4, 2021

Really glad we could provide assistance and get you up and running easily! If you need anything don’t hesitate to reach out :)

- Charlotte from TxtCart

June 30, 2023

Such an amazing app. Would recommend everyone to start with this app from the beginning itslef. TXTcart helps you recover orders that you did not know could be recovered

AVOXED
India
About 1 month using the app
TxtCart replied June 30, 2023

Super glad we could resolve your onboarding issues Rishabh! Look forward to much success together :)

- Rachel from TxtCart

October 25, 2023

Awesome company! Offered me a full refund when I was shutting down my store even after the billing cycle. Super quick customer service and good services in general! Highly recommend!

Modern Market
United States
About 1 month using the app
TxtCart replied October 26, 2023

We’re glad we could resolve this for you and while we’re sad to see you go, excited for when you return! Best of luck with your endeavors.

- Rachel from TxtCart