Reviews (202)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through personalized SMS marketing and abandoned cart recovery. They appreciate its easy setup, seamless integration with Shopify, and AI-driven conversational SMS capabilities, especially effective for high-ticket items. The real-time analytics and adherence to SMS regulations are also valued. Merchants commend the responsive and professional customer support, which quickly resolves issues, enhancing their overall experience.

July 27, 2023

Great app, customer service is great! I was in need for a good SMS application and finally found one!

Seshae
United States
About 1 month using the app
TxtCart replied July 28, 2023

Glad you’re able to find value in the sms marketing and sms cart recovery services we provide.

- TxtCart Team

February 6, 2021

One of the best customer service I received in Shopify. I could not set up and the support team helped me through it all in a short space of time
This app is super user friendly and it has everything I needed!

Flaym Apparel
Canada
About 1 month using the app
TxtCart replied February 6, 2021

We’re glad we could assist! If you need any further help, don’t hesitate to reach out to us over live chat or support@txtcartapp.com and we’ll be sure to take care of it swiftly.

- TxtCart Support

February 6, 2021

I would definitely use this over and over again. I recommend everyone who is in search for SMS marketing, we have increase our sales 30% just by using this app
Can't recommend this app enough

nightvisionscope123
Canada
About 1 month using the app
TxtCart replied February 7, 2021

Awesome results keep up the great work! We’re glad to be a part of your success with SMS marketing and Cart recovery.

- TxtCart Team

February 7, 2021

My team loves this app. This app has really helped push up my conversion rate and is so easy to use Their customers service is amazing, super efficient and easy to get contact with. Highly recommend!!!

Relix Mask
Canada
About 1 month using the app
TxtCart replied February 16, 2021

We’re so glad to hear that! Thanks for sharing your awesome results. We look forward to continuing to build our relationship!

- Charlotte from TxtCart

December 30, 2022

Left it on for a few weeks LOL didn't notice i made $750 extra from abandoned carts. Would recommend!

Musoki
Singapore
About 1 month using the app
TxtCart replied December 30, 2022

Love to hear it! Now time to start utilizing those weekly campaigns as we discussed.

- TxtCart Team

October 30, 2023

Great app, easy to use, kind customer services and so responsive! Highly recommend!

CupComfy
Jordan
About 1 month using the app
TxtCart replied October 31, 2023

We really appreciate the positive review and are glad you found the support so attentive.

- Sara from TxtCart

July 11, 2023

best app on the market, i tried smsbump and its so glitchy this is amazing. it has conversations with your customers and your ROI is nuts!!!

LaCitee
Canada
About 1 month using the app
TxtCart replied July 13, 2023

We appreciate that testament vs SMSBump. Greatly appreciated, we are constantly working to improve the features/experience for our merchants.

- Customer Success

April 26, 2022

Great app - super easy to leave yoyur text messaging software on autopilot and our ROIs are crazy! - WH

Ethos
United States
About 1 month using the app
TxtCart replied April 26, 2022

Thanks for choosing TxtCart Will! We look forward to continuing to service your store and providing top-notch support

- Kyle from TxtCart

October 27, 2023

Support was great! and app is amazing! Helped sky rocket my revenue

Hot Girl Apparel
United States
About 1 month using the app
TxtCart replied October 29, 2023

Very glad you’re seeing the results you expected and always happy to provide top notch support for our clients.

- TxtCart Support

July 28, 2023

I recommend TxtCart for doing SMS marketing. The app is not hard to use and provide data to let one see what works and what is not working to improve the ROI between store and customer. TxtCart was also helpful in assisting me in any issue I was having and answered my concerns back in a timely manner. It has also help recovered abandoned carts and checkouts in which customers returned to complete orders. Definitely worth using!

BLACKLUX
United States
29 days using the app
TxtCart replied July 30, 2023

Thanks for taking the time to highlight our ROI and cart recovery features! We're glad to hear you appreciate the 24/7 support our team provides! Keep crushing it.

- TxtCart Support