Reviews (202)

Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through personalized SMS marketing and abandoned cart recovery. They appreciate its easy setup, seamless integration with Shopify, and AI-driven conversational SMS capabilities, especially effective for high-ticket items. The real-time analytics and adherence to SMS regulations are also valued. Merchants commend the responsive and professional customer support, which quickly resolves issues, enhancing their overall experience.

August 17, 2023

The app refer by friend and it's very good and Best sms marketing and customer support. Best service

Koni aawe
India
23 days using the app
TxtCart replied August 18, 2023

Thx kindly for the support! Glad to hear word of mouth is driving more folks to explore SMS Marketing!

- TxtCart Team

February 27, 2023

Very effective, help connect our food business with customers and offer a line of communication and offers discounts.

THROUGHMYKITCHEN
United States
20 days using the app
TxtCart replied February 27, 2023

Wonderful to hear about your continued success with our platform! Let's get you set up with campaigns to maximize your ROI!

- TxtCart Customer Success

November 14, 2023

Best app you could get for your shopify store regards to sms marketing!

RelaxaRealm
Australia
18 days using the app
TxtCart replied November 16, 2023

Super glad you’re loving TxtCart SMS marketing and cart recovery! Can’t wait to generate even more incremental revenue for your brand once AUS/UK texting is live!

November 19, 2023

The checkout process was straightforward and secure, offering multiple payment options. I appreciate the transparency regarding shipping costs and delivery times, ensuring there were no surprises at the end. I had a question about my order, and their support team promptly addressed it with professionalism and courtesy. Customer service makes it a five-star Shopify tool. I highly recommend txtcart to anyone looking for a seamless and enjoyable e-commerce experience.

My Store
United States
18 days using the app
TxtCart replied November 21, 2023

Appreciate the review and look forward to continuing to build upon our working relationship!

- TxtCart Team

February 4, 2021

Amazing app, the fact that it makes your customer feel like they are chatting with a real human is HUGE. It has recovered me a lot of abandoned checkouts + their support is exceptional. Thank you Kyle for helping me set it up all!

Hypuff
United States
18 days using the app
TxtCart replied February 4, 2021

Thanks for your kind words! We love being a part of Hypuff’s success!

- Kyle from TxtCart

May 4, 2023

Great customer service and rapid responses! the app itself is straight forward and easy to understand. highly recommend!

BlossomBoss
United States
17 days using the app
TxtCart replied May 4, 2023

Appreciate the awesome feedback! Look forward to continuing to service your store with stellar SMS marketing and support.

- Kyle from TxtCart

August 18, 2023

My friend referred me to this sms app and I’m very excited to make use of their campaigns and conversational cart product!

AK STORE
India
17 days using the app
TxtCart replied August 20, 2023

Great to hear word of mouth! We appreciate your business.

-TxtCart Team

March 21, 2023

Best SMS App on the appstore. Very easy to use & is automated. Customer Support responds all hours of the day and fast!

Archer Shop
United States
16 days using the app
TxtCart replied March 27, 2023

Hi there,

Thank you very much for the kind words, we look forward to working with your brand and driving actionable results via SMS for the long term!

- TxtCart customer success

May 25, 2022

Great app, very clean, easy to use and it works. The only problem I ran into was the free plan. the free plan takes 15% of your sales and didn't notice. I would recommend buying the 250mo plan for the 2.5% fee if you do high volume already. This works best for businesses selling low ticket items.

Kegerator USA
United States
About 1 year using the app
TxtCart replied May 26, 2022

Hi there,

Thanks for the kind words and feedback! We hope that you take the time to fully review the apps you install in the future and find the right fit for you. Glad we could help you out with the refund as requested. Best of luck!

- The TxtCart Team

August 15, 2023

Great sms app for recovering lost sales and providing quick customer support to customers. Very happy with the team and app as a whole.

KALAGIFTING
India
14 days using the app
TxtCart replied August 16, 2023

Thank you for the review and we appreciate your business!

- TxtCart Team