Hextom: Upsell Sales Boost

Hextom: Upsell Sales Boost

Reviews (1,533)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 25, 2026

I've been using this app for several years, but recently I've been encountering more and more issues. Last Thursday, I emailed them to report two bugs, but it's been five days now and I still haven't received any response or seen the issues fixed.

These problems are already affecting the shopping experience on our website and are having an impact on our conversion rate.

I have to say that compared with the past, their technical support and customer service have been getting worse and worse. As a long-time customer, I'm really disappointed with this level of response time and support.

ChinaHobbyLine
Hong Kong SAR
Over 4 years using the app
September 6, 2026

Love the tools Hextom provides - definitely helping my small shop improve sales.

My Wired Imagination
United States
Over 7 years using the app
June 18, 2026

great app. love the user interface and the ease of use associated with it. It adds a great deal of authenticity to my store.

Gaitellinajewelry
United States
About 3 years using the app
June 11, 2026

nice but need to add more professional trusted badge icons as well as need improve cart option

Flair Glass
India
3 months using the app
September 2, 2026

This app has all the trust and sale boost features in one! Just what we were looking for

Weaves of Tradition
India
10 minutes using the app
August 30, 2026

Great app!

Eskanti Jewels
Canada
Over 1 year using the app
August 13, 2026

This app has been very helpful with conversions!

Merali Jewels
United States
2 months using the app
August 12, 2026

like it

Levani
Estonia
5 days using the app
August 12, 2026

Great minimalistic but very efficient app!

Montana Woven
Canada
8 months using the app
August 9, 2026

trusted app.

Tala Gold Collection
United Arab Emirates
Over 4 years using the app