File Upload by Uploadery
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (158)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for streamlining customer image uploads for custom products, boosting sales by reducing email exchanges. It's praised for handling large files, image previews, and easy customization. Seamless Shopify integration and compatibility with custom themes are highlighted. Customer support is frequently commended for being responsive and helpful with installation and customization, often implementing merchant suggestions for improvements. The app is recognized for its reliability and exceptional support service.
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raised an request one month ago. Didn’t received any reply or any resolution.
Customer are uploading the files, But inn the uploadery, the files is not showing. It's trash.
We sincerely apologize for the experience. We have been trying to reach you via several emails and collaboration requests, including a follow-up today. We want to make this right! Please approve the collab request, and we'll get the file display issue resolved immediately.
needed an app where i can have different sets of uploads for different products, what i have been using has been good but doesnt have this function, easy to set up, little glitch on my browser which made it appear to not be working but support was almost immediate and glitch was my end not the app so all good, highly recommended
We're glad support got you sorted quickly. That multi-upload feature is exactly what we built it for. Really appreciate the recommendation!
Great
We love hearing that! Glad Uploadery is doing its job for you.
Great!
Thanks for the review, we're really glad you're enjoying Uploadery!
There's no FREE plan! When I add this to Shopify it automatically wants me to approve the "Uploadery Professional" for $9.99. No other option available.
I'm having trouble getting it to work on Shopify
Great customer service ! I'm not very good with coding but their team was able to customize the appearance of the upload button for me and it only took 5 minutes through the chat!
Thank you for the great review! We're glad we could get that sorted so quickly for you. Never hesitate to reach out if you need anything else!
No free plan actually available
Absolutely brilliant. Contacted them at 10pm and the following day everything was updated as requested. They arranged my website so that customers can see what they are uploading and preview. Fab service !
Don't make the same mistake I made going with this app over the countless others that are sooooo much better then this and less expensive. I made the costly mistake of trusting this app for my store and had countless option sets which took a long time to set up. 1st off, they lack the functionality to edit your order in the cart which literally every OTHER options app offers and they charge you extra if you want to allow customers to upload their files which is a basic functionality for other options apps. The biggest issue I have with this app is the lack of support and transparency. There was recent an update with shopify that made this app not function properly, but they decided to not tell their users. This ended up costing me $1000's of dollars in sales since customers couldn't even add to their cart, the only reason i knew was because i started to get customer complaints. When i reached out to them, they ended up saying that it was due to shopify making an update and that they weren't able to do anything about it. I reached out to shopify, and they did confirm that they performed an update to their api's which is common but that all apps are made aware of any type of updates weeks or months in advance so they can properly update their apps to not have any issues. The fact that infinite options has as many downloads as they have you would expect them to at least tell you that they will not be able to function the way they were, but no they decided to omit that information and just wait until users noticed. Their support team is literally a joke, if you're reading this go check out all the other options like hulk, globo, avis, and various others that are less expensive but offer wayyyy better functionality, the difference is not even close. I wish i would have never installed this app and saved myself the countless hours of having to migrate to a different app, let alone the thousands of dollars that this app ended costing me by not working as it should've. I hope that my post helps at least 1 person not make the same mistake that i made and chooses to offer their product options with an actual reliable app.
