Reviews (395)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for stores offering customized products, praising its photo upload feature that enhances sales by streamlining the file upload process. Key features include image previews on product pages and carts, support for various file formats, and seamless integration with other apps and themes. Merchants appreciate the ease of installation and smooth functionality across different devices and browsers. The customer support team is noted for their responsiveness and proactive service, assisting with customization and quick technical issue resolutions.

January 26, 2021

We sell motorsports graphics, our customers now can send us a photo of their vehicle to help us verify the model. Shop Pad products are 100% the reason we’re moving to Shopify. Thanks for your amazing support.

SMD Graphics
Kuwait
About 24 hours using the app
October 25, 2016

Great product and great customer service!

Usfusionsupply
United States
About 22 hours using the app
April 23, 2019

I just installed this app to test out the crop/image size functionality. As I was installing a few features (like show image preview on product page) something happened. BUT, support was amazing. I started a chat with Mandy who understood the issue immediately. She then connected me with Logan who was able to fix my code completely. I am very impressed by their swift response. I look forward to trying out the app in the coming days and will add their swift help response in the column of reasons to keep the app going.

Chipmonkey Wine
United States
About 22 hours using the app
July 5, 2016

This app is just what I needed for my custimization site. Works perfect

Create A Web
United States
About 19 hours using the app
April 29, 2020

questa applicazione funziona veramente veramente bene. La consiglio a tutti quelli che voglio far caricare immagini dai propri clienti

iltuoviso™
Italy
About 18 hours using the app
February 20, 2020

This app is resourceful in letting you add images allow customers to upload and sort via tags. The team are committed to help and support and always looking to update. Not 100% what we need but have great faith the future updates will end up with a fully complete customer upload experience

Head 2 Heart Creations
New Zealand
15 days using the app
Edited March 12, 2019

pretty cool, easy to use. i just find it a little expensive...i'm looking into cheaper alternatives.

WallzRus Decor
Canada
18 days using the app
August 19, 2016

Great app, still needs a multiple upload feature

Finaltrialtesting
India
17 days using the app
April 26, 2019

I have not used it yet
If it works, I can give five stars.
I have applied now, but the program still does not respond.

INFlATIONS
South Korea
About 14 hours using the app
September 18, 2021

App does not work with third-party page builders and absolutely terrible customer service. DO NOT USE IF YOU WANT TO HAVE THIRD-PARTY PAGE BUILDERS. Also terrible customer service, I reached out about an issue with having the upload container not show up on my GemPages Homepage, the 'support' team in short said it wasn't their problem then didn't respond.

ThermoHealth
United States
13 days using the app