Reviews (581)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

Edited July 11, 2016

Very easy and great looking app. I wanted my customers to receive beautiful email notification and I got it with Splently.
It is easy for me to edit their already beautiful and useful templates, just 5 minutes and your shop have stylish and professional looking mail customer service.
Thank you guys! You do a great job!

Elhair
United States
Over 2 years using the app
April 21, 2021

This app is great and Tina from customer service is super helpful. I recommend it if you are able to track incremental sales that will come from this marketing initiative.

Dona Jo, Inc.
United States
Over 2 years using the app
June 19, 2019

Love this app! Super easy to get setup and the cart abandonment email worked immediately to get sales!

BE love kids
United States
Over 2 years using the app
April 24, 2015

Did it exactly what we needed to and gave us a much needed freshness to our order confirmation.

Even more customisation would be great however you could always edit the code given after if you really need to.

The Priory
United Kingdom
Over 2 years using the app
April 17, 2014

These templates will make your transaction emails look 100X better than the standard shopify emails. This functionality should be built in to shopify, that's how good it is! I am very happy with Spently!

iStabilizer
United States
Over 2 years using the app
March 23, 2018

Great plugin to generate more sales!

Japanos
Romania
Over 2 years using the app
November 29, 2018

Spently took our site to a whole other level. the UX is now top notch thanks for an easy email set up process and seamless integration. The coupon feature is key, and has generated a ton of revenue for us in a very short amount of time. Kudos to Roddy and the Spently team for making such a great product!

chaserbrand.com
United States
Over 2 years using the app
March 23, 2022

Spently has been a huge help in optimizing our Shopify transactional emails! They have provided great customer service from day one and are alway willing to jump on a call to help on a set-up. Our customers enjoy receiving the customized emails as it helps improve the overall experience. I would highly recommend working with Spently team if you would like to customize standard Shopify emails!!

Mushpreneur
United States
Over 2 years using the app
April 23, 2021

App is amazing and the customer service is even better! Thank you Tina and Jaret for helping us set up the templates! Tina was such a pleasure to work with – she was incredibly helpful and so patient when it came to setup everything and answering any questions we had; and not to mention she was so kind! Could not have had a better experience working with her. We just went live with our templates and are looking forward to seeing the results!

Skarlett Blue
United States
Over 2 years using the app
December 19, 2019

I had a small issue not finding my way around the app. So, I opened the chat window and Callum created a whole set of Mails for me within a few minutes. Super helpful and more than I expected!

De Watère
Germany
Over 2 years using the app