Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

November 29, 2018

Spently took our site to a whole other level. the UX is now top notch thanks for an easy email set up process and seamless integration. The coupon feature is key, and has generated a ton of revenue for us in a very short amount of time. Kudos to Roddy and the Spently team for making such a great product!

chaserbrand.com
United States
Over 2 years using the app
March 23, 2022

Spently has been a huge help in optimizing our Shopify transactional emails! They have provided great customer service from day one and are alway willing to jump on a call to help on a set-up. Our customers enjoy receiving the customized emails as it helps improve the overall experience. I would highly recommend working with Spently team if you would like to customize standard Shopify emails!!

Mushpreneur
United States
Over 2 years using the app
December 19, 2019

I had a small issue not finding my way around the app. So, I opened the chat window and Callum created a whole set of Mails for me within a few minutes. Super helpful and more than I expected!

De Watère
Germany
Over 2 years using the app
November 24, 2020

Utilizing Spently for a number of my shopify stores has been truly amazing, seeing the analytics change as we update our templates and revenue being generated is awesome. Those bland templates before have been kicked to the curb. Spently emails is where it's at for your transactional emails!

Fomi
Canada
Over 2 years using the app
June 15, 2020

We're only just starting out but we are already seeing improved engagement and some revenue coming through our transactional emails. Very happy with the customization of our simple user experience but the support is what puts this service over the top. Honestly, as a full stack marketer I deal with a dozen different support teams and Spently is at the top with their quality and response. Thank you Spently team!

Joseph+Sue
United States
Over 2 years using the app
July 4, 2018

superb customer service. and it's making me good money!

Happy Sonship
United States
Over 2 years using the app
August 28, 2015

I was able to set up all of our emails in less than an hour! They look awesome and this app is so easy to use. Thank you for creating such a wonderful app!

Fitness Fox Headbands
United States
Over 2 years using the app
Edited April 29, 2019

Highly recommended! Nice templates, different plans available, including a free plan! Great customer support.

String Power
United States
Over 2 years using the app
August 25, 2016

SO easy to use!! I didn't like the shopify default and was reading up on trying to change the code when I found this gem! Easy drag and drop saves me a lot of time and effort!

Haggled Jewellery
Australia
Over 2 years using the app
August 13, 2017

Very easy to use and great customer support if you need it!

Firstofjune
Netherlands
Over 2 years using the app