Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

May 30, 2019

Nice app and the best app support I have received ever! All Shopify stores need to have it installed.


Comprar Seguidores Instagram https://seguidores.com.br/products/comprar-seguidores-instagram

Seguidores.com.br
Brazil
About 2 years using the app
November 15, 2018

Spently definitely gave my webstore's appearance an upgrade when it came to customer notification emails.

For businesses like webstores that rely HEAVILY on visual aesthetic appeal, Spently is truly valuable. No debating this fact. Ask yourself the hard question: Does your customer notifications look up to par? Unless you're already using a similar service or just really well-versed in code, probably not. Spently fills that gap for you. 5-stars from me.

Hat Heaven
United States
About 2 years using the app
Edited September 8, 2016

We have only just recently moved across to Shopify and so far love it. However, we were surprised by how limited their email templates are and the ability to easily modify them. Without an app like Spently there’s too much coding required compared to how simple everything else is in Shopify. Being able to modify email templates to match the look and feel of Scott’s brand as well as have a nice easy to use interface that matches the rest of Shopify was a must. We landed on Spently, and while it’s early days, we’re liking how easy it is to modify and change the templates and still get a professional result.

We’d like to see more ability to drill down into the data (e.g. rather than just total numbers of opens, who actually opened the email), but these updates I hope will come.

Really delighted with the Spently app so far and looking forward to being able to cross-promote products and drive repeat sales. Well worth the addition and an essential first app to add to your Shopify.

- Update: We had a slight issue with Spently's new auto follow up working on Safari, but Ren was right onto it and had the issue sorted for us promptly. Thanks.

Scottleggo
Australia
About 2 years using the app
July 25, 2021

Spently has completely upgraded how we do EDM's. Our emails are now on-brand and we saw our revenue grow almost instantly. Highly recommend!

Goju Shots
New Zealand
About 2 years using the app
Edited October 19, 2018

Using Spently has helped Annmarie Skin Care leverage more revenue, even with a narrow attribution window. Plus, the team has been helpful in a total redesign of our transactional emails, to ensure a sleek customer experience. Ours has been great, by the way, living up to the White Glove claim. Definitely recommend!

Annmarie Skin Care
United States
About 2 years using the app
September 17, 2020

Great App- You'd be a fool to ignore it. I wish I learned about it sooner.
The customer service is even better

Sage Sleep
United States
About 2 years using the app
Edited January 23, 2019

Awesome app! Spently really helped us to re-market new and existing customers to our new products through its unique customizability of email templates. Truly a one of a kind app I would 100% recommend.

i•n•t•r•s•t
Canada
About 2 years using the app
Edited June 4, 2016

Very useful and very easy to use. Send beautiful custom notifications instead of the standard ones within Shopify. I love how easy this app is to use.

Gcsupplyllc
United States
About 2 years using the app
June 11, 2021

Since we installed the app, our store looks more professional and it makes money by sending people back to our store. Customer Service here is also awesome. Have been using Spently on all our stores.

semcoworks
United States
About 2 years using the app
June 26, 2019

This app is great. They set up all my emails how I liked them and just a few weeks in and already generating great revenue for us. Customer Service is also great, whenever I have an issue or want to change something I can email them and get a response within minutes. Looking forward to the future and seeing how great this can work.

Viper Tec
United States
About 2 years using the app