Reviews (582)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting post-purchase engagement and sales through customizable email templates that are easy to use without extensive coding. Key features like abandoned cart follow-ups, order confirmations, and shipping updates are noted for their effectiveness. The app also supports referral programs and upsell opportunities, which help expand customer reach and increase revenue. Merchants appreciate the user-friendly interface, straightforward setup, responsive customer support, and the quick return on investment due to efficient email delivery.

Edited April 29, 2019

Highly recommended! Nice templates, different plans available, including a free plan! Great customer support.

String Power
United States
Over 2 years using the app
August 25, 2016

SO easy to use!! I didn't like the shopify default and was reading up on trying to change the code when I found this gem! Easy drag and drop saves me a lot of time and effort!

Haggled Jewellery
Australia
Over 2 years using the app
August 13, 2017

Very easy to use and great customer support if you need it!

Firstofjune
Netherlands
Over 2 years using the app
March 8, 2022

We have a custom-built in-store pick up option and the Spently Team helped make sure that all of our order confirmation and shipping emails were accurate and had the correct language based on the type of order that was being processed.

Parker Clay
United States
Over 2 years using the app
October 27, 2021

I ran into some issues where Spently wasn't compatible with my stores latest theme update. The Spently support team were quick and efficient in their response and went above my expectations to fix the issue we had. Very impressed!

Arkivio
South Africa
Over 2 years using the app
March 16, 2015

I just moved to Shopify. I'd been using a more complex platform for five years that, for all its complexity, lacked basic capability such as easily modifying the canned emails sent to customers. Worse, tailoring one notification email would have cost $1000!

While Shopify's canned notification emails are fine, Spently definitely takes them to a higher level. They enable me to send emails that in terms of polish and design rival those of much larger businesses.

UnderBriefs
United States
Over 2 years using the app
April 20, 2020

The Spently team made this super easy to set up and we started making money on Day 1. After 30 days with our new emails, we had a 50x ROI. Incredible! Our new favorite app!

Better Way Health
United States
Over 2 years using the app
July 5, 2015

Couldn't be happier with this app! Such a simple interface & really helpful instructions that include tips on what to write in each email. Definitely worth it! Kel x

Littlepartydress
Australia
Over 2 years using the app
May 8, 2017

I recommend spently to everyone who runs a Shopify store.
It has great features and very easy to use !

Abramey Shoes
Israel
About 2 years using the app
Edited December 28, 2015

The app is so great to use and required 0 setup (coding, etc), unlike other ones. You do of course have to set up your templates, but this is just drag and drop and copy and paste kind of stuff. Super easy. They also offer to do it for you, if you do not have time. The emails look very professional and look a million times better than the ones Shopify provides.

Spiked Pearl
United States
About 2 years using the app